[Resolved]  Reserve Bank Of India [RBI] — Excess Debit from my savings account for INR 5000.00

Address:600083

On 13th May - from Bank of Maharashtra ATM located in West Mambalam branch - i have withdrawn INR 10, 000 & INR 5, 000 in two swipes. However in Second swipe - i have requested for INR 5, 000 and received the cash. However my account statement showed as INR 10, 000 instead of INR 5, 000.00

I have raised this issue to my Banker Axis Bank - but they didnt care about this and replied back stating they need 17 working days time to resolve the issue.
I require cash urgently for my personal needs and very upset from the service rendered by Axis Bank.

Kindly request to resolve this issue at the earliest.

Regards
Lakshmikanth S
[protected]
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Aug 5, 2021
Complaint marked as Resolved 
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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We recieved a message stating that we have been selected for an unfunded amount of Rs.1.5Cr
Hi Lakshmikanth,

We have responded to your concern vide mail reference number 22302084 on your registered email ID. In case of any further assistance, you can follow escalation matrix http://bit.ly/1TAQQCH .

Regards,
Axis Bank

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