Reserve Bank Of India (RBI) — fradulant transactions done on my axis bank credit card

Address:

Nagpur, Maharashtra

Respected sir, on dated 03/07/2015 between 2:24 to 2:31 pm my credit card of axis bank is used by unauthorized unknown person & he has done 4 different transactions as under of Rs 16070/- complaint has already sent to you along with police report & other relevant documents to the bank . i request you to stop payment at your end. within 6 min these transactions has been done. Though the customer has not taken care there is security lapse on the part of bank also . bank has his own responsibility towards there customer to give secured software while switching to payment gateway how my password has been hacked . how can one person has done 4 transactions within 6 min . how software of axis bank allows instant repeated withdrawal of money within short period of time on same credit card .please give necessary directions to axis bank & fix responsibilty / enquiry on this matter . my account is maintained at axis bank, civillines, nagpur [protected], [protected]