[Resolved]  Reserve Bank Of India (RBI) — grievances and harassment inflicted by bank of baroda Jalandhar R.O specifically by Mr S.K garg (AGM) jalandhar R.O who does not know How to talk

Address:Jalandhar, Punjab

Dear Sir, Sub:Grievances with respect to proposals of M/S Vinnayak Sales & Ludhiana Trading Co. With Due Respect Kindly Refer to the above cited proposals submiited in Bank Of Baroda, Retail Loan Factory in the month of November 2013 for considering overdraft facilty of Rs. 80.00 Lacs & 70.00 Lacs under Baroda Traders Loan to M/s Vinnayak Sales & Ludhiana Trading After due diligence and carefully scrutinizing the Documents, we were informed by the RLF Chief Manager Mr Ajit Singh along with Chief Manager at Nehru Garden Branch Mr P.N Bhatteria that we need to visit the business prem ises then we will decide to undertake this proposal or not. So accordingly a visit was made by the R.L.F Chief Manager Along with MR P.N Bhatteria. They were satisfied about the genuiness of Business, a letter dated[protected] was put up on the file to justify the aforesaid fact. However Mr Mahesh Kumar (Partner in question) is al so running a Partnership concern in Himachal Pradesh exclusively dealing with Aerated Water (Cold Drinks) . They also express their interest in taking up their C/C account which At present is with State Bank Of India, (60 Lacs) Dharamshala Branch We were informed by the concerned Chief Manager that We need to visit the property at Amritsar which is to be mortgaged with the bank, so Accordingly a visit was made by the R.L.C Chief manager, Mr P.N Bhatteria, Mr Dine sh Mittal (C.A), and Mr Mahesh Kumar after due diligence they were satisfied about the pr operty to be mortgaged, they assured us that this case will be sanctioned in due course of ti me so accordingly we withdraw all our proposals with the United bank of India(The bank which has sanctioned CC Limit of Rs 40 Lacs To Vinnayak Sales), State bank of Patiala but to our unfortune this “due course of time has almost taken more then 6 months” and at present we are not getting any satisfactoty response from the bank, They are lingering on the matter on one pretext or the other for the reasons best known to them . Is this we called banking which we are expecting from one of the India International Bank“Bank Of Baroda”. All the documents called for was put up on the file then The Property documents were sent for Valuation, the valuation report is put up on the File which justifying the worth of the property thereafter legal opinion was executed with respect to the property in Question which also affirm clear title to the property and the property will be mortgaged with the bank by way of Registered Mortgaged.Apart from that A code of conduct letter was also issued by Bank Of Baroda R.L.F in favour of State Bank Of India, Dharamshala Branch And United Bank of India G.T Road Jalandhar . The above cited Banks have submitted their information cal Led for which was put up on the file with Bank Of Baroda. Then we were informed that it Will take 2-3 to get the loan sanctioned . Then with a big surprise after an unreasonable delay of More then 6 moths we were informed that the Regional office has not approved the deviati On mainly on the following grounds: 1 That the firm is in existence for less then 2 years 2 The property to be mortgaged is situated at Village Sultanwind, Sub Urban Pati Bahniwal Adj Focal Point, Amritsar and it is not properly Demarcated( However Mr Mahesh kumar clearly told after the valuation t The property will be demarcated before registered mortgaged) 3. CIBIL of Key Person Mahesh Kumar is not Satisfactory.(Mr Mahesh kumar told From the very first day that he stood guarantor in most of these loan account appearing In CIBIL he will clear all overdue amount reflecting in CIBIL) All these grounds were known to all o[censored]s from the very first day Of the proposal, if this is the only reason that “What is the fun of wasting 6 precious mont hs” of the person in question due to which his businees suffered both Monetay and Non Monetary losses. So when the matter is brought into our notice we went to the Regional Office, Jalandhar to meet Mr S.K Garg to reconsider the case again as so much of valuable time has already been wasted in this whole process. During discussion with Mr S.k Garg it was told to us that on providing an addition security of Residential house we will consider the case again. Now we are providing you an additional security by way of Residential house Situated at Street No .2, Aman Nagar, Chandigarh Road, Vill.Kuliewal, Ludhian Owned By Smt. Aarti Goria W/O SH. Hardeep Singh Goria, .The Valuation report Of the Valuer is dully attached With this application for your ready reference. But still we are in a position of dilema as we are not getting any satisfactory response From the bank Mr S.K Garg have neither visited the business premises nor the Propery at Amritsar so without affording an apporturnity of being heared to Mr Mahesh Kumar which is one of the universal principles that is “no one should be codenmed unheare d” .He has exercised his arbitrary power and refused the case on its own.He does not how to talk with the customers coming to the bank Now we hereby prayed before you that in this whole process without any fault on the part Of Mr Mahesh Kumar to kindly reconsider the case again. We request before you to provide us nothing else other then “Justice Justice Justice” “Justice Delayed is Justice Denied” We have all the evidence which we will be produced before your goodself very shortly Thanking you Your’s Faithfull Dated[protected] Mahesh Kumar [protected] Copy to Reserve Bank of India Copy to Bank of baroda(H.Ofice) Copy to All branches Of B.O.B
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reserve Bank of India [RBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4503
    Pending
    0
    Resolved
    646
    Reserve Bank of India [RBI] Phone
    +91 22 2266 0500
    +91 22 2260 1500
    Reserve Bank of India [RBI] Address
    21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all Reserve Bank of India [RBI] contact information