Reserve Bank Of India (RBI) — HDFC BANK

Address:

Ludhiana, Punjab

Dear Sir, i am a credit card holder in hdfc bank and have taken a loan against the same. In the month of feb2015 i have deposit a chq for my installment and chq has been deposited 7days before mu due date but they have not present my chq and declare misplaced and charge me 500 charges. i again make the payment for same month as they promise to reverse the charges. But i was not awared and called customer care 4-5 times as i have request numbers for the same. I have sent lots of mails with reminders but there was no reply from bank side. Again they asked for payment but i was requesting them to reverse my charges which were already reversed but i was not awared even after lots of calls and mails they did not confirm me for same. Due to this misunderstanding i was not able to make the payment and they again put the charges. I am good customer of the bank as i have good balance in same bank how come bank do this with me??? kindly request them to reverse my changes and return my money on urgent basis. Your's truly, Jaspreet Kaur [protected]