Reserve Bank Of India [RBI] — Penalty imposed by icici bank of card payment | |||
I am using icici bank credit card no [protected] (Mastercard) since march2016 here thing is that icici had not communicate me to pay my first due amount rs1995 on april but later they sent message to me about it but that time they mention my old card no on message that card was closed by me since 4 years ago so i checked it in my pocket to get surety that i doesn't have this no of card so i ignored it but in may month i got message to pay dues on june with penalty of may so i asked about penalty so they told me that you didn't pay on time so i told them that i didn't get any alert or message from your side and later you messages me with my old card no so how i can pay because i am not aware that you people send message with old closed card no with dues so here was not my mistakes, i am using credit card since 2007 but i never try to pay it so please as an regulatory please take action against icici bank and give solution to me as a good civilian and give as such result that can make us proud on rbi Was this information helpful? | |||
Reserve Bank of India [RBI] customer support has been notified about the posted complaint. | |||
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ICICI Bank Customer Service Team