RGPV — Not Get Degree Certificate from 2 years

Address:

Bhopal, Madhya Pradesh

Hi My Enrollment No - 0105Me051030 and Provisional Degree No - 137169. I have completed my Engineering in 2011 & applied for Original Degree Certificate in Oct 2012. But I haven't receive my certificate till today. I call them multiple time & drop an email also, they always says to me that its under process. It is almost 2.6 years now. Please take action on this. I need my Degree bcoz of that I am facing lot of issues