Richfeel Trichology Centre Customer Care

Richfeel Trichology Centre Customer Care

Richfeel Trichology Centre

Ground Floor, Jai View Building, 17th Road, North Avenue, Santacruz (West)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts

Phone:1-800-2667333 [Toll Free Number]
+91 90 2298 8151
+91 22 2660 9090
Webpage: richfeel.com
Satisfactory Rating
0%
Complaints
42
Resolved
0
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Richfeel Trichology Centre Complaints & Reviews

Richfeel Trichology Centre - Fraud

User
 Mike1986 on Jul 24, 2015
i have problem of hair fall. after seeing richfeel advertisement in newspaper, i went to Kamla nagar center in new delhi. When I went to the clinic, doctor was not there. Receptionist told me we forget to inform you that doctor is not available but you should pay consulting fees and we will take a sample of your hair for testing. After paying consulting fees, they told me your report will come next week, so, you can see doctor when your report is available. Now i am trying to contact them but no one is available in the clinic to pick up a phone and when i called on their customer care number 90-22-988151,...
Complaint comments Read comments [1] Complaint category Hospitals

Richfeel Trichology Centre - amount of Rs 61,798/- not refunded

User
 sandipchowdhry on Jul 20, 2015
The above centre located at Dwarka center Delhi is not refunding the above amount. Of Rd 61, 798/- paid vide bill no 72 Dr 14-09-2014 in the name of renu chowdhry case no DDK-120-5L. The amount was for hair transplant but on our doctors advice the same cannot be proceeded to . Last 2 months the company says it's process of refund is on but no refund. What a pity from a company who gives tall promises but fails to customer expectations. Kindly help us to recover the amount this company. Renu chowdhry 9810377449 Delhi...
Complaint comments Read comments [1] Complaint category Hair and Beauty Salons

Richfeel Trichology Centre - Fraudulent Service - Not real doctors

User
 disgruntledadi on Jul 18, 2015
I have a medical condition (alopecia aerata) and I was looking for a medical treatment. Someone recommended Richfeel, so I decided to give it a go. How I wish I had taken the time to read their website. The word 'Trichologist' should have set off the first alarm bell - Trichologists themselves are not normally licensed healthcare workers. But the center was big and shiny, with even the receptionist in a lab coat (how clever). The illusion created was about perfect for an unsuspecting layman. So I pay INR 1, 500 for a hair test, and then I talk to the "doctors". Oh, fun! I'm told I...
Complaint comments Read comments Complaint category Health & Beauty

Richfeel Trichology Centre - taken package of Anagrow but not got good response from service desk and 8 months m waiting

User
 shammika on Jul 17, 2015
hello, my customer id 2577 from vashi clinic at sec:17, navi Mumbai, past 10months I submitted my roller because nt working properly even your anagrow technician find it but girl at your receptionist desk not listening it and because to avoid it she even not giving appointment and not replacing roller m requesting them every now then and because of that m facing problem even I had word with your Dr. but she said only sorry no action on it. it's affecting a lot ...hope m issue get resolve soon or I have to take strict action through consumer department ....
Complaint comments Read comments Complaint category Hair and Beauty Salons

Richfeel Trichology Centre - No updates system

User
 Vani Paul on Jul 16, 2015
Hi, I am Rashmi today I took a appointment from your customers care centre in Delhi for Rajouri Gardern branch and they gave me evening appointment but when I was reached there no one is available there. In reception a lady said me today is weekly off nothing is going to be done. Means you people don't have any updates of your clinics. You people have no sense how the patient took a time from there busy lifestyle and and after reach there we know that today is weekly off and landlines are also not working you people should first confirm with your branch clinic while we give a appointment doctors...
Complaint comments Read comments Complaint category Doctors

Richfeel - no result

User
 Santosh Kase on Jul 15, 2015
Dear I am using richfeel's product form last 2 and half month but no result from till today. They committed me your hair fall will be stopped in 2 months but no result shown in my hair. I am using there product regularly as per there instruction. Tablet also and precaution also taken by me but no result from this product....
Complaint comments Read comments Complaint category Health & Beauty

Richfeel Trichology Centre - Bad Behavior

User
 pooja@hotmail.com on Jun 15, 2015
I was visited your saltlake clinic at kolkata on 8th june 2015. but got the bad behavior from the attending lady doctor.I asked her regarding the treatment but suddenly she got furious & made me harassed. I donot understand whether she is mentally ill or donot know the treatment. Please treat this as a serious issue otherwise you will loose the customers in future. Thanks Pooja...
Complaint comments Read comments Complaint category Health & Beauty

Richfeel Trichology Centre - Don't have proper treatment knowledge

User
 Anilrpatil on Jun 7, 2015
I came to richfeel clinic (borivali west) about 2 months ago. Staff coudn't suggest me proper treatment because he had lack of treatment knowledge. He didn't even knew how to take hair sample n called another attendant. I paid ₹495 but it was not worth. I was so upset and mad that I didn't even bother to come back to collet my reports. Please Dnt send mail regarding any hair treatment because your staff don't know anything. Anil Patil...
Complaint comments Read comments Complaint category Doctors

Richfeel Trichology Centre - Worst Service

User
 Abhijeet Mashale on May 31, 2015
Hi, I am Abhijeet Mashale I am client of richfeel Sourabh Hall clinic from last 4 - 5 years but everytime the service becomes worst worst. If it would be in my hand then I would have gievn the worst service award. I had complaint many time to Salma the center head but they do not improve in service, they are consistently very bad at service. For am simple appointment i have to call 3-4 times, everytime i get same reply that we will call you back and comfirm appointment but never get the call back anytime. Even yesterday I called 3 time for appointment but never got call back, so today...
Complaint comments Read comments Complaint category Hair and Beauty Salons

Richfeel Trichology Centre - Counterfeit products selling by Richfeel Trichology center

User
 kumar0123456 on May 25, 2015
I am using hair system (Wig) buy from Richfeel. During the demo they told these systems imported from oversees and will cost around Rs 25000. While buying, It was told me that the system will also work at least 9-12 month after that you have to replace it. But, only after using 1 month I found that there is huge hairfall from that wig. I can see hairs all around in the floor. At the end of the 3 month most of the hairs from this system is fall down. The product is not unto the quality as mention earlier. Its look like a counterfeit product. When I call their clinics they ask me to visit...
Complaint comments Read comments Complaint category Health & Beauty

Richfeel Trichology Centre - Reduced Hair Density in Hair system

User
 ranujain on May 18, 2015
Sir / Madam, I am Ranu Jain from Jaipur, I have purchased a hair system (Swiss Lace) and it was fixed on 13th/14th of Feb.15. At the time of purchase it was communicated that the life of hair system is one year and can be extended to 1.5 years. But at present the density of hairs of the system have considerably and significant reduced making scalp significantly visible. My RT is done twice a month basis since then and expect for the first time I have always complaint at the time of each and every RT that hairs are significantly falling and thus reducing the hair density and now situation...
Complaint comments Read comments Complaint category Hair and Beauty Salons

Richfeel Trichology Centre - No refund of the medicines discontinued

User
 nimishan on May 4, 2015
I had enrolled myself with Richfeel in October’12 and I availed the services for some time. Post which my Gynaec advised me not to continue with the medicines that I had bought from Richfeel since they could interfere in the treatment I was undergoing. I contacted Richfeel Vashi and Borivali branches dozens of times which includes visiting the center personally 4 -5 times and also calling up the center but in vain. I did not get any response from them apart from telling me that they would get in touch with me in a couple of days. During my last visit I interacted with Dr. Amruta at the...
Complaint comments Read comments Complaint category Health & Beauty

Richfeel Trichology Centre - Complaint regarding not proper Treatment given despite full payment made in advance

User
 vikas@gargrice.com on Mar 31, 2015
My ID or Reference No as per Richfeel records is : GK1059. To start with commitments made at time of Taking payment : (treatment taken : Anagrow full sesssions + home anagrow kit + medicine for full year + full year free follow up + complete analysis + 5 TST seatings)- complete year package- payment made in advance in three installments about Rs 50000.00 plus. * Full assurance of going back in male thinning pattern III Vertex to II stage with in 6 mnoths by Dr Eesha at GK Centre and Mr bharat, Centre manager gave assurance of best servce and proper follow up by all the centre wherever we will...
Complaint comments Read comments Complaint category Hair and Beauty Salons

Richfeel Trichology Centre - Expired product sold

User
 Gaanesh A Iyer on Feb 10, 2015
Dear All, I had visited after seeing the Advertisement in newspaper i agree there was no compulsion like anyone else but from the beginning i knew i was taken for a ride.Still i thought lets take a trial & bought medicine stuff for 3 month trail But in utter shock i was given a bottle with no Manfacturing or expiry dates.The tab was supposed to be taken with 1 more supplementary, i called them for replacement or refund or i vl take legal action the lady Miss Sonal ( Manager) told me JO KARNA HAI KARLO .Now i hve decided to go legal. Gaanesh A Iyer 9768100110...
Complaint comments Read comments Complaint category Pharmacy

Richfeel Trichology Centre - Fake Doctor

User
 Kamal0579 on Feb 6, 2015
I visited their clinic on 4th of Feb. Consulted with Dr. Mohit Kumar, who prescribed me some medicine, but refused to give me a prescription on the letter head of Richfeel, however when i insisted they gave me the prescription. The medicines are all allopathic medicines and when i asked the doctor to show the degree and registration number, te doctor showed me a degree which was of BHMS from Lucknow, UP. This shows that the doctor is Homeopathic doctor and he is not allowed to prescribe allopathic medicines at all. I would request all of you to check degrees of your conulting doctor and you can...
Complaint comments Read comments Complaint category Doctors

Richfeel Trichology Centre - alopecia cap

User
 sonal jain gangani on Feb 3, 2015
i am using alopecia cap from last 3 year... but this time i m not getting it ... i approached your Baroda clinic, Surat clinic ... but from last 1 month i got the same reply...that we don't have alopecia cap 54 size allover in India... i need it very urgently... and I WANT TO MEET MR. APOORVA SHAH AND SONAL SHAH... NEED TO TALK TO THEM, ASK THEM SOMETHING VERY IMPORTANT....
Complaint comments Read comments [1] Complaint category Products & Services

Richfeel Trichology Centre - Anagrow Treatment had negative impact on my hairs and reduced my hairs instead of increasing

User
 abhi449 on Jan 3, 2015
I opted for anagrow treatment in Richfee kamla nagar, delhi center from 29-Jun-2014 and till now after completing 9 sittings and applying solution at homw, my hairs have reduced to a great extent instead of increasing. Richfeel doctor are never ready to accpet this and say I am having a misconception. This richfeel has really cheated on me and all my money has gone wasted. I would request if they can give my money back....
Complaint comments Read comments Complaint category Hair and Beauty Salons

Richfeel Trichology Centre - Big time CHEATS

User
 kiransi on Dec 28, 2014
Hey guys, Can someone guide me on filing a legal case against these cheats. They have not only cheated for my money but also my precious time of 1 year. When they realised they were not able to treat the problem they suggested a deep nourishing treatment. They claim to be trichologist but actually offer services of a salon....
Complaint comments Read comments Complaint category Hair and Beauty Salons

Richfeel Trichology Centre - Fraud, fake, Money exploiting company

User
 Akanksha C on Dec 9, 2014
Hello I started to take their services from july, 2014, I thought they will help me my dandruff and hair fall problem. but no result till now. all they care about money and money. Please stop such company to run their business so that people do not feel cheated on....
Complaint comments Read comments Complaint category Cosmetics

Richfeel Trichology Centre - Richfeel Hair Clinic-The biggest Open Burglar & Looter, A Hi-tech Cheater and Fraud Clinic

User
 subash_marthand on Oct 31, 2014
My friend had severe hair fall and so he decided to go to Richfeel Hair Clinic in Bangalore as my another friend who already went to Dr.Batras Clinic for hair fall treatment gave negative feedback about it saying he spent thousands of rupees only to increase the hair fall further more. I accompanied my friend to Richfeel clinic. There he was taken to a doctor and doctor posed him some common questions(even a general practitioner will do it) and he took some nearly 10 hair samples from different areas on his head saying those will be sent to Mumbai for hair tests to find out the nature of his hair...
Complaint comments Read comments [1] Complaint category Hair and Beauty Salons

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