Ritual Holidays Pvt. Ltd. — Broken promise and over charges

Address:New Delhi, Delhi, 400055
Website:www.ritualholidays.com

Complaint against Ritual Holidays Pvt. Ltd. - Sales Representative Jyoti & Service Representative Rohit Gir Holiday Package: Jyoti confirmed a Rs. 21000/- deal for my Gir package that includes Hotel booking & car travel charges from 4th Nov to 7th Nov. However, in Gir I requested for Swiss Tent and for which they increased the package by another Rs. 2000/-. when I reached the destination, I got to know that all Swiss tents were already booked and I was incorrectly promised. They looted additional money from me and it was an ambarrasement for me and my family. Thankfully I spoke to the Hotel manager and he gave be a good ac room. Another broken promise was I was informed that I would get a Tata indigo for car travel but got Maruti Swift The car charges were promised to be covered but he asked for Food & dinner which as a human I couldn't deny I want a refund of my overcharge and also a compensation for bad experience. Need your help to resolve this Dinesh Baria [protected]@yahoo.com
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I have still not got a solution to this problem..Please help.. Dinesh Baria [protected]@yahoo.com

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    Ritual Holidays Phone
    +91 93 1112 4260
    +91 11 3314 2831
    +91 11 6518 4260
    Ritual Holidays Address
    2172/5, Second Floor, Guru Arjun Nagar, Metro Pillar No 226, New Delhi, Delhi, India - 110008
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