[Resolved] Club Mahindra — Cancellation of membership | |||
We are based in goa and have taken this membership in june 2015 n took the red season 1bhk mainly tht we could book without too much wait.since we are in business n cant predict our holidays we opted for red season .this the sales executive knew very well mr.pooviah n mr.nikhil from CM coorg. When in end of august we went to book our holidays we were suprised that we couldnt get any rooms in any hotels in goa ..and out of curiosity i checked they are booked for next 6 months. Then i tried mahableshwar..same 4 mnths fully booked. I called their call center which takes forever to revert they said that holidays need to b planned in advance.i told them then in tht case paying higher for a red season doesnt work for me. Since i havent used any nites or anythg of the membership please cancel it. After so many mails..it took 1 month to get a response from them..just to acknowledge my complaint. I told them when you want customer to buy you call everyday.but a serious customer service revert it takes so long. This type company i dont want to deal with n please close my membership. The executives dont knw to talk to clients. They said they dont refund..pl go on and do whatever you want. Are such frauds allowed to do business in india under the esteemed name of mahindra. I would like to file a case in regards to this. Thanks.id no 2639053 Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Oct 03, 2015 Club Mahindra Holidays Customer Care's response Dear Sir/ Madam, We are concerned about your experience with us and would like to connect with you to discuss the inconvenience you have faced. Thank you for sharing your member ID and our team will get in touch with you for your assistance. Warm Regards, Club Mahindra Team | |||
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+91 44 3988 1000
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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