Royal Enfield Complaints & Reviews

Hi, Iam prajwal working for the central govt . I was fascinated by the commercials and performance statements of RE HIMALAYAN and purchased a RE HIMALAYAN BSIV in Oct 2018 . Initially I enjoyed riding the bike but after an year the nightmare started and Iam vexed using this bike now, every day there arises a battery issue with the bike and it doesn’t start .I have to cancel many of my rides and trips because of this issue . I have changed...

Hello team,
I'm saikiran
I had very bad experience with my Himalayan with service centre Uppal.
I met with accident and I thought of claim insurance, It's wasn't but a major damage but I preferred insurance to resolve my issue. I went Royal engineers uppal for service i met advisor and they did estimation and it's costing around 5k. Firstly they asked me to go with a pay I said I'm fine with insurance due to my personal...

The rear brake of my classic 350 dark stealth black was jam on 16/04/2022 and RSA toe bike dated 17/04/2022, bike dropped by RSA at jaypee motors unit 2 naini prayagraj, at the time of submission the manager of service centre found that side stand and sensor was broken. After two days the service centre manager told me that your bike unable to start due to dead battery but the vehicle was checked by mechanic at jaypee motors in front of my...

Iam Vaduguru Aruna. I booked Royal Enfield 350 gun metal grey on date 20 /1/ 2022, booking number BKG300507DE00104 in Dharmavaram Branch, but delivery get late, so I purchasing gun metal grey 350 classic in high-tech motors in Kurnool Town. I am giving cancellation letter February 11 in Dharmavaram branch .(showroom not responding cancellation)

iam requesting to refund my advance back Sir.
My contact number :[protected]...

No one is helping from last 1 month. fake promises and tat.. no. callbacks or assistance...

Hi RE,

I own an interceptor 650 and facing issues with EIL and ABS light on the console.

Whenever I go for a ride the lights comes up and console lights goes off. After 30 secs everything will be fine and again the issue after one min.

I have visited RE service station many times but the issue was not resolved. Kindly help me with a resolution as soon as possible.

My contact...

I have missing problem in my bike. And I did contact to the agency in sonipat haryana. And in wazirabad gurgaon service station. Amd leavey bike for 2 days in both the agencies. But now, the problem is that, bike is not even start ...and this problem i m facing since 1 month ...and now i am fed up with this bike...this company is royal enfield ...i think this is not able to suppot their customers. Whisch is not good....

I booked Meteor Supernova from Solitaire Automotive Noida Sec 63 store in July 2021. My bike delivery date was 12th October 2021. However after a lot of waiting period neither did I receive it nor got a prompt communication from store. After lot of frustration I decided to cancel the booking in Feb 2021 end. As told by store manager I should be getting refund in 10-15 days. But I am waiting for my refund till now. I am contacting every day...

Dear sir/madam, I have booked meteor 350 on 23/12/21 with 10k advance earlier they gave tentative date on 8/03/22 but no response from sales as well as customer experience team, after long follow up they have promised the delivery on 20/03/22 but again no response and not recieved the calls. Once the sales team picked the call you will get response that 'soon it will deliver sir' but no timeline nothing, infact they only don't know when it...

DATE :[protected]
LOCATION OF THE INCIDENT : ROYAL ENFIELD SERVICE CENTER -TEKNIK MOTORCYCLES, BANGLORE.

I had given my RE Himalayan for its second scheduled service on 11/04/2022.11:30 AM
There where several troubles with my vehicle especially about over heating and knocking sound from engine .
All the complaints where written down on the job card while giving for service by the representative and a kind...

My bike Block is damage 5 months new classic 350 I am very unhappy...

I have been a customer since 2000's. I have purchased an classic in Oct2016 and the run till now was just 30000 and i take care of the bike too way good. Recently i have seen a crack in the silencer and went to the showroom to show to the service people and they even got shocked after seeing this as the bike is in perfect and yet this happened. I just wanted to question this Royal enfield team..Is this the way you are building your vehicles....

I was purchased classic 350 bs6 befor 20 days ago from Anjali automobile South Delhi from the day 1st I was facing some issues like oil leakage and from tube air leakage both problem is manufacturing faulty I was going many times to showroom but staff getting aggressive and telling lies all the time they just doing time pass no body take it serious worst experience form Royal Enfield...

This is with reference to complaint no. 2850418.
After the directions from Royal Enfield service provider, i approached to mount bird service centre for oxygen sensor check up, they said it is ok there is no need to change it.
But now when malfunction indicator was again blinking, i approached again to the same service centre, this time they it needs to be changed but i have to pay for that or i should approach to nowgam service...

Dear Sir, I bought a new standard bike from royal enfield in February 2021. Now it has covered a distance of 15000 km. Today I had given the bike for 4th service(kaizen motors kochi) they told me that chain sproket teeth is broken.
And also after first week after purchase of bike my silencer color had changed to darken yellowish now it is past 1 year, condition is so worst, I had informed services team several times they are saying...

I had given my RE classic 350 for service in DCS motors (tollgate branch), Chennai on April 2nd (Saturday) and I was promised a delivery on April 4th (Monday). But when I visited the service centre on Monday, they gave me very lame reasons and asked me again for the services that has to carried out in the bike. The same happened on Tuesday evening and they requested me to come on Wednesday evening (6th April). When I visited the service centre...

Hi team, I have recently purchased a Royal Enfield continental gt 650. It has been around a month. I have noticed that my motorcycle tank has yellow paint like markings. I have talked about this with the showroom executive but he was not cooperative. He has denied my request and is blamming me for the markings. Since the markings are not visible to white light I missed it during delivery. Kindly help me with my issue...

My speedometer clamps are broken. There was no bike fall nor any harsh impact. Now it's completely balanced on cables. Can anyone escalate this.
Bike: thunderbird 350
Model Year: 2018
Reg No: KL40Q1508
Mobile Number: +91 [protected]

Please can this be escalated immediately.
Earlier i would vibrate but this time it's completely out.Photos attached...

In Bangalore magadi road HSR service centre employees not working in standard way as professional. I have my bike for first service after that engine was smooth as early and gear box not working properly, really I felt my bike engine is now sounds like old 6yrs bike... It's really bad for royal Enfield brand customer service is not good and not providing good quality service ... I am feeling really sad for purchasing bike after first service....

I bought a Royal Enfield Meteor from one of the franchises of Royal Enfield
Registration No. : TN20DB0567
Model: VQFR60SL Royal Enfield Meteor
Engine No. : J3A5FBM2031922
Chassis No. : ME3J3A5Classic 350 REDDITICH RED

Incident 1: Pre-Inspection by Service adviser
Interface with: Mr. Unknown Id Person He didn't tell his name Gap Motors
No 147, Kausthubham PH Road, Ondikuppam Manaval...