Royal Enfield Complaints & Reviews

Hello,

I booked ' HUNTER 350 DAPPER WHITE' on 11/9/2022 from Royal Enfield, Acclaim motors,
Bellary road, Yelhanka, Bangalore-560064
The Salesman and manager assured the expected delivery of the bike within 45 days. However, they failed to do so. Now they are not even giving a clear picture of the delivery date. They even encouraged me to cancel my booking when I asked them about the same. They given the assurance...

My helmet was stolen from the service center. I spoke with the service manager and he couldn't help me with anything. I told him to check the cameras but the cameras don't work. I was helped with nothing and my experience to the royal enfield customer assistance is worst....

My new Royal Enfield Meteor-350 (KL03-AG-XXXX) met with a minor accident and its headlight and speedometer got damaged, I approached Royal Enfield Showroom - Yamuna Agencies, No 158/6 Peringanad, Adoor, Kerala 691523, India on October 17, 2022 and still they couldn’t address the issue properly. I never experience such an irresponsible customer service ever in life, waited for a week to get clearance from insurance agency, again waiting...

Hi Team,

I am getting engine noise on my 1 year old Himalayan bike, 15 Days before I gave it for service still now I didn't get any update. Kindly please resolve my issue earlier.

Service Center: Royal Enfield Service Center - Chamundi Enfield
Address: Chamundi Enfield, No 207, Chamundi Shopping Complex, 4th St, Roads, Salem, Tamil Nadu 636007
Bike No: TN90H3321...

Royal Enfield Continental GT650 is my bike. I Bought my GT650 on 28th of august 2021.

[ Incident - 1 ]

It's been 2 years, 1 month and 22 days so far. on 28th august 2021 I got delivered My new Continental GT 650 in Bangalore CVS motors Kalyan Nagar, On delivery I started noticing small rusted part on the handle bar As well as silencer, Later in 2021 August 30 after 2 days of delivery there was issue with my...

Rust on my bike as its only 3 month old and the bike has issue in gear shifting since day 3 but the service provider was waiting for the first service and it was done though but never splved my issue and the tunning is also not done before the gave me the bike its a shame...

Dear Sir/madam,

I just got my first service og my meteor, and I've seen countless videos on the service and how it should be done, but this center in Pattaya, the mechanic drained the oil, out a new dry oil filter in the bike, added 2, 2 liter of oil and started up, checked for leaks and was done..

No checking the oil level, when asked if it was not only 1, 7 - 1, 9 liter me just say no it's for the filter.br...

Was given to change the tank of my bike, in which the showroom said that it will take 15 days, now the showroom people are talking about 1 month, the service of the showroom and the behavior of the employee of the vehicle is very bad....

I visited KPM Motors Service CENTER Udaipur Rajasthan today after taking a prior appointment yesterday morning and the staff was having a very long management meeting and was told to wait outside the workshop. The appointment was 09:30-10:00hrs. After they wind up with their meeting, the first inspection started something around 10:20hrs and the supervisor and me were exchanging conversations and the floor manager jumped out of nowhere and...

Sir,
I brought my royal Enfield Electra Es-x from kaizen motors vytila Kerala 2 years and 10 months ago...From last few months onwards it's carbourator showing stucking issue
.I had complainted and brought to service immediately but they said that they have no stock of bs4 carburator now.So i waited since 2 months ..every time when I call them they say that spare is not available...on last day I enquired over phone and they...

Hi,

I booked ' HUNTER 350 DAPPER GREY' on 3/9/2022 from Royal Enfield, St Marys Thiruvalla(Kerala). The Salesman and manager assured the expected delivery of the bike within 20 days. However, they failed to do so. Now they are not even giving a clear picture of the delivery date. They even encouraged me to cancel my booking when I asked them about the same. We are not new to the RE Family as I am still keeping my grandfather's...

Hi i have done my bike service at erukancheri AKG motors i have changed my bike clutch wire but it is not at all come for one month now it is damaged while driving it cautious accident. Royal Enfield is such big trusted brand but u guys are so lethargic in customer safety now i came for same service centre they not even listen what o am saying and taking too much time to change and now i paid again for labour and wire cost is this faire?...

I have booked a bike on july 23, 2022 and on the promise of the dealer that the bike would be delivered in 7 to 10 days i paid the booking amount after the payment there was no response from the dealer and neither from the company about delivery i waited for a month and all i got lies from the dealer and the company itself i sent countless mails and there was never a proper resolution still the company is shamelessly ignoring my mails and...

Dear Respected Sir/Madam
Myself SACHIN DUBEY I have purchased Royal Enfield Clasic 350 BS6 Model on 24 Nov 2021 from S R MOTORS ULHASNAGAR after few months my bike colour have been started damaging .I am attaching few pictures of my bike pls go through it and do the needful....

Hai this is shanmukha .i am visiting my near by service station of ROYAL ENFIELD they are not responding at al. they are postponing my sevice by saying come tomorrow repeatedly .for how long should i wait for my bike service...

I have a bike thunderbird 350x with number MH 03 DB 6195.

Have done servicing of my bike and paid 19000 rs. It’s almost a month and still i have not received my invoice copy on my name. Being a consumer, i have all the rights to ask for invoice otherwise i need my money back....

I went to the service center of Royal Enfield to get my motorcycle repaired, And service center neither talk nor give good service
Its been more than a month but till now i have not got any help...

I purchased a Royal Enfield Airfly crash guard for almost INR 3800, My bike just fell down at very less speed, it was broken, the company provides a warranty on manufacturing defects but not mentioned about constraints and quality measures of the crash guard, not just me many of the customers are facing same broken crash guard issues, because the clamp which was used in crash guard is of the low-quality clamp, I requested for warranty but...

Dear Sale / Service Managers,

I would like to bring one important thing into your notice that, i have baught a Royal Enfield standard vehicle in the month of June from Manmohan Auto station. Unfortunately due to heavy rain in month of aug it got spoil. I visited the manmohan service station paied 4300 inr to resolve the issue. Since that day engine is releasing engine oil due to mistake while re assembling the parts.
br...

Rear disk burnout due to rear disk carbon pads are missing
They missing since bike purchased, complaint raise before 2 months but no solution...