Claimed

Royal Enfield Complaints & Reviews

1
Last updated Mar 6, 2024
Complaints 3453
Resolved
369
Unresolved
3084
Quick Links
Statistics
Share
Contacts

File a complaint to Royal Enfield

Having problems with Royal Enfield?

File a complaint and get it resolved by Royal Enfield customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Royal Enfield
Customer Service Contacts

Royal Enfield Phone Numbers

Phone
+91 44 4223 0400
1079
417
Fax
+91 44 4201 1719

Royal Enfield Website

Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:#2054, sector 41-C, Chandigarh

I have royal enfield desert storm 500 (2015 model). it usually cost me[protected] per service and till now its never been repaired from outside, I have completed 21000 km and since 5-7000 I have never experienced smooth ride ever. even time of service, at service station every time something or the other is changed. but the basic problem remains unsolved, if bike worth rupees 2 lakh has to do this thing, then its a shame on such a reputed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surinder Bhagat
Sep 22, 2022
Report
Copy

Engine Problem

I am Purchased Royal Enfield Classic Novenber 2020 from Royal enfield Showroom Pathankot, Punjab . Our Bike's Engine produced unwaneted Sound . Tik TIK Sound is Produced from ebgine ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shorab tamboli
Sep 19, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
Report
Copy

I'm complaining for bad service at workshop

Address:Fatimanagar pune

Very disappointed with service I got from Platinum royal Enfield workshop near Fatimanagar pune. Staff of this workshop is useless. I request the higher authorities to please take some action against the staff. For 30 mins work these staff took my almost 1;30 hours also nothing is available at the workshop. I took my bike servicing. On Saturday one of employee took my details on ### of paper instead of tablet. In the evening staff called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lotusmirk
from Mumbai, Maharashtra
Sep 18, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Report
Copy

Sub-standard parts and lousy service

Address:vile parle, mumbai

16 Sep 2022
RJC006999FG02769

Mr. GAURAV KOTIAN
MH02EJ5250
HIMALAYAN GRANITE

Less than 3 months after spending over 75000 on parts change and repairs, my bike broke down, and I was called with a bill of 13000, asking parts that were changed as soon as last year, to be replaced.

this is the message :
Gr
Self start not working
Battery charger relay cheakbr...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
HEART BROKEN SHAYRI ULTIMATE
Sep 17, 2022
Report
Copy

Service and performance after service

Address:Baghpat

I had service my bullet at bullet service centre but after service my bullet performance very bad and I gave feedback any time to service centre but no response from service centre side so plz help me regarding this issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
YashVishwakarma
from Bhopal, Madhya Pradesh
Sep 16, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Report
Copy

False Details communicated while purchasing

Address:Showroom: Chunabatti
Website:www.royalenfield.com

Dear Sir,
When i went to the Royal Enfield Showroom to get details of the bike "Royal Enfield Army Green Colour " sales person told me that the same edition's manufacturing is being stopped by the company itself, so due to lack of time and stoppage in the production of the that color ( as said by the sales person ) they insist me to buy the Royal Enfield Classic 350 steal black (which was Rs.6000 expensive then the Army Color. br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mann singh Nagra
Sep 15, 2022
Report
Copy

Bad service for my classic 350 bike

Address:Rajpura and Patiala

From two days consecutively I am visiting agencies for my classic motorcycle . I visited two agencies one in Rajpura and other in patiala for same problem of my handle but they didn't respond properly neither they solved the problem. And I bought a leg guard for my bike with 1 year guarantee but they didn't replace it . If I call they didn't pick up. What should I do?May I go and file a case in court....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Malaya Pattanayak DKL
from Dhenkanal, Odisha
Sep 14, 2022
Report
Copy

Wrong repair work was done.

Address:Durbuk, Leh Ladhak, India.

Due to wrong repair job was done yesterday caused major damaged to my Himalaya and I am detained for another day....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vkmeena3
Sep 14, 2022
Report
Copy

Oxygen sensor replacement under warranty

It's been more than ten days since I registered grievances through toll free portal. No resolution has been made yet. My bike hasn't been covered 10000 km but oxygen sensor broke alr already. No accident, no hitting even don't have any scratch marks. Even timely services been taken fo the vehicle. Smart choice automative service Jhalawar, Rajasthan refused to changed the part under warranty. Kindly provide the resolution to the matter. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohammed Asrar
from Chennai, Tamil Nadu
Sep 13, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Report
Copy

Booking Refund delayed

Hi Team,

There is Booking Refund Delayed over 1month.

Complaint Number : CAS39269181V7X4J5
Booking Location: Ambur-635802

Above complaint raised in Royal Enfield Customer care on Saturday.

Till now I haven't received any update on my Complaint.

Regards,
V Mohammed Idrees
Cell: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akashdo123@
from Datia, Madhya Pradesh
Sep 12, 2022
Report
Copy

Customer support is not good

Address:Bhander datia Mp gwaliyer

नमस्ते सर जीं मेरा नाम आकाश दोहरें है, मेंने आज से 2 महीने पहलें new 350 standerd ख़रीदी थीं ! परंतु उसकी रेस का जो वायर होता है, उसने ख़राबी के कारण मेरा ऐक्सिडेंट हो गया, लेकिन किसी को...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suhas B
from Hyderabad, Andhra Pradesh
Sep 12, 2022
Report
Copy

SVR Motors Hyderabad

Hi There

I am RE owner ever since 2015

SVR motors in Hyderabad, are the worst service providers and because of which the RE brand is at stake

They never do proper servicing at all

MOST WORST SERVICE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kh_so
from Shajapur, Madhya Pradesh
Sep 11, 2022
Report
Copy

Amount refunding

My sip of amount 5000 was deducted in July but neither the shares was alloted not my amount was refunded till dated. I have raised complain ticket but the company didn't gave any satisfactory response. Kindly please do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhendu557
Sep 10, 2022
Report
Copy

Defective bike himalayan

Address:Ground Floor, NH12, Purbalalpur, Chakdaha, West Bengal 741222

Bike Reg no WB90H3470 purchased from VM automobiles Ground Floor, NH12, Purbalalpur, Chakdaha, West Bengal 741222 on 30th December 2021.

In 3 months below major issues had happened
1. Suspension sound
2. From handle sound major
3. Ignition was getting off now and then while riding.
Now
1. Rear break plate broke and
2. Paint has started coming out of it.

This clearly...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Madan Singh
from Thane, Maharashtra
Sep 10, 2022
Report
Copy

Royal Enfield 350 BS6 abs light problem

Address:SR Motors (A Unit of Riya Motors Pvt Ltd) Address: Shop No 538/6, Harmoney Arcade, Pimpalghar, Kalyan Bhiwandi Road, Bhiwandi Thane, Maharashtra

I have Royal Enfield 350 BS6 and there is some issue with ABS as it randomly start blinking on and breaks stops working . i have sawed it to royal enfields authorize service center and they have kept it from few days and they don't have any solution for it .
this is the service center address,
SR Motors (A Unit of Riya Motors Pvt Ltd)
Address: Shop No 538/6, Harmoney Arcade, Pimpalghar, Kalyan Bhiwandi Road, Bhiwandi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bandhu357
Sep 10, 2022
Report
Copy

Regarding delay in my booking cancellation

Booking was done at RE, Jeypore, Odisha, Bullet 350 on July 25 2022 but because of delay in delivery I thought of cancelling my booking. So I went through the procedure and submitted the cancellation OTP on 18 and 28th of August. Still my cancellation request has not been accepted. Hoping to hear from you soon.

Hi, You have requested for a Cancellation against your Royal Enfield Booking ID BKG005213FG0****. Please share your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
enterprises shubh
Sep 8, 2022
Report
Copy

Missing Problem Engine light are blinking bike over heating

Address:Chirag Delhi 666/3

Hello,
My bike purchased on July 2022 and missing problem after 1 month, and I am going on service center on okhla and not are resolved in problem and manager are misbehaviour by on that why are not good look so are not good on service center this is a poor work. Bike are so heating problem and missing. You are situation will be danger and bike owner are injured you will be responsible by ceo. Please I will request to you resolved...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amogh haveri
from Haveri, Karnataka
Sep 8, 2022
Report
Copy

Problem with Engine sound

Address:Basaveshware nagar 13 cross A block Haveri

My royal enfild himalayan bike has completely different sound compared to other himalayan bike. I visited the royal enfid showroom and the mechanic told that frequency need to be reduced to get the normal sound of the himalayan.I did not change any exhaust. They directly told that there is no change in sound without checking the defect.The warenty is there, I need my bike in good condition not the defective one ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fav09
Sep 5, 2022
Report
Copy

Rude staff behavior

Address:Kurubharahalli

I left my bike for service here staff are very rude there are not advisors gundas...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lic jawahar
from New Delhi, Delhi
Sep 4, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
Report
Copy

Running block issue not solved in my new interceptor

Purchased interceptor July 2022 in oxina motors trichy tamilnau, I finish 500 km service 1000 km crossing my bike running block issue is started 03/09/2022 Time I visit service centre and check and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy