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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Tiruvallur District
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600 019

Royal Enfield reviews & complaints page 8

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A
Akhila Kode
from Bengaluru, Karnataka
Sep 3, 2022
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False bills and false servicing

I want to bring it to your notice that service centre’s are charging unnecessary charge and when we end up asking them what has been done. They mention nothing and that’s a wrong bill and many more insistence...
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V
vjjoshi20
from Hyderabad, Telangana
Sep 3, 2022
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Royal Enfield II poor Service II Escalation.

Address:Sanathnagar- Hyderabad

Dear Sir/Madam,
Please find below the complaint i have raised to Royal Enfield but they did not respond & closed my complaint without any resolution.

complaint ID CAS[protected]F1N8P6

Dear Eicher Team,

On 1 may 2022 during return to home from Office my bike Thunder Bird 350 got Break Down on the road suddenly, I tried to start but self-start button stopped working and I tried to kick...
+2 photos
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P
Prateek @123
from Haridwar, Uttarakhand
Aug 28, 2022
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Service issue chain set

I have some problem in my bullet I went to the showroom everytime they tell new problem in bullet still i service my bullet on time. Service staff is not cooperative and services manager is not responding properly
Please see the matter and help me.waiting for your response
Thanks...
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S
sathyamoorthy2599
from Erode, Tamil Nadu
Aug 28, 2022
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Issue on rear tyre

Address:Eagle Motors, Shop No 2267 Sathy, Main Road, opposite Indian Oil Pump, S.P Nagar, Pirivu, Gobichettipalayam, Tamil Nadu 638452

I have bought a Royal Enfield Classic 350 Orange ember on March 20, 2021 at Eagle Motors, Gobichettipalayam, Erode, Tamil Nadu, India. The very first day I got a problem in my rear tyre. The company people told, we are not responsible for this and they told that there is no warranty for tyres. The next day after buying this vehicle, I changed a new tyre with my own expenses. From that time I have an air leakage problem in the rear tyre. I'm...
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D
dilip kumar patlolla
Aug 27, 2022
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Refund Amount is not initiated since 8 Months.

Hi, I am Dilip Kumar Patlolla,

Below is the complaint against Royal Enfield India for not refunding my money.

I made my booking of Royal Enfield Interceptor 650 Baker Express on September 9th, 2021 paid an amount of 10000 Rs, at Royal Enfield Go Green Motors, Ramchandra Puram, Hyderabad.
The booking ID is: BKG005189DE00156
Salesperson name: HANUMANTH RAO.

As the motorcycle delivery...
+2 photos
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A
Akshaymehta121
from Mohali, Punjab
Aug 27, 2022
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Dealership Manmohan motors, Kharar, Mohali, Punjab

Address:Mohali (Punjab)

The dealer sold me a package of 2999/- to which they said it is valid for 4 services. First when i went to them after appointment they said it will take time as they have pending services and those who didn’t have the appointments.
2. They said i dont have active package. Which was cleared after half an hour.
3. They said my first service is lapsed because it needs to done within 1 month of package which i was never informed...
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M
Mukesh24
from Tinsukia, Assam
Aug 27, 2022
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Regarding bike issue

Address:Tinsukia, Assam

I brought my bike on 18-11-19 from SD royal tinsukia with the leg guard. The bike is registered on my name Mukesh Kakoti. On 20-08-22 i came to know that my leg guard has been broken itself i dont even use this bike Regularly i havent even completed much km in this bike when i was riding the bike the leg guard broke itself there is no accident. I have many issues with this bike and there service centre last year when i was riding my bike...
+2 photos
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A week ago my vehicle noticed a petrol overflow problem. I took an appointment from RE service center Kaizen Motors Vytyla to get it fixed and I got today's appointment on 25/08/2022. Visited the service center and discussed the problem with a service engineer named Harikrishnan. I specifically mentioned that the petrol overflow was the only complaint and should be fixed permanently. They called me and gave me an update in the afternoon as...
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A
aksharma161990
Aug 25, 2022
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Rear disk plate

I have purchased ROYAL ENFIELD CLASSIC 350 REBORN GUNMETAL GREY
After running only 2600km I found that my rear disk plate gets damaged due to the disk pad issue.
Now I check my bikes disk plate thoroughly I found that their is no disk pads given by the company so the Mattel to Mattel contact of disk plate and disk pads damage the disk plate....
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K
Karthigaisamyraja
Aug 24, 2022
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Marsh gray. Painting problem. And dual tank problem

Address:Tamilnadu. Ramanathapuram(district). Kamuthi (tk)

I buy new vehicle. But this painting prblm full damage. Fual tank also damage. Rto also no apply. My bike buy two month finish...
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V
Varun naga
from Hyderabad, Telangana
Aug 22, 2022
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Breakdown/ service issue

Address:Hyderabad

. I have purchased royal enfield classic 350, BS6 in the year of 2020 June, and iam facing lot of service issues from the SVR MOTORS kompally. Iam facing Lot of breakdowns forbthis bike and 1 week ago only I have repaired and they have charged 12k bill for the repair and now again iam facing chain problem and now they are asking 3k for repair....
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N
Nitin0808
from Fatehpur, Uttar Pradesh
Aug 22, 2022
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Refund not issued

Address:Grow.in
Website:Grow.in

I had paid sip but nav not allocated. Its 2 month passed but refund not issued by grow.
I mail many times but not got satisfactory reply....
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A
Akshay8046
Aug 22, 2022
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RE Meteor RC did not received

Address:Saraighat Riders, Lokhra, Assam

I have not received RC book for my bike. dealer said it will come to me by post but still haven't received it. Dealer is not ready to provide any tracking number nor any slip against which I can enquire about....
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D
Dkkkk
Aug 21, 2022
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Classic 350 chrome black

Address:Dharuhera

Dear sir,
I was very found of bullet bikes. But when I purchase the bike, I get to know that it has worst services experiences. After two month of purchase it started giving me problems. Problem in engine. It takes 3 months to resolve that issue. Now it is thrid time that oil is leaking from the engine after reparing it two time. Mirror shaking and giving sound .Disk break problem Now I request you to kindly resolve my issue completely....
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J
jay.p.sharma07
from Barpeta, Assam
Aug 20, 2022
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Chassis for my Royal Enfield Thunderbird 350x not received after 2 weeks of order.

Address:GS AUTO, HOWLY TOWN, DIST - BARPETA, ASSAM

My bike met an accident and chassis of my bike has bent a little. I have placed an order for new Chassis in Royal Enfield service centre and its been more than 2 weeks and still they are saying like Chassis is not yet shipped from the factory as because of shortage in supply of Thunderbird 350x chassis. The service centre people told me before taking the order that it will take hardly 2 weeks before they will fully repair my bike. But its...
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K
kamalkishor khandelwal
Aug 20, 2022
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Regarding my leg guard which I purchased with company

Address:Surat

Hello sir, mam
My name is kamal khandelwal. I live in surat, gujarat. My contact number is [protected]
I had purchased my bike on 2/11/21
And i had got 4000/- worth accesories of leg guard
Company’s website and dealer told me that this leg guard is anti rust and anti corrision
That’s why i installed it
Now the leg guard is started rusting and sooner or later it will catch up by my bike
And...
+1 photos
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E
Enfield rider
from Lucknow, Uttar Pradesh
Aug 20, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Engine crank

Address:India

I bought a new next generation classic 350,
gun metal gery colour, which price is 2, 79, 000..
After purchasing at the second day bike
crosses an speed breaker at the speed of 40.
And its carnk gets damaged and the engine oil
started leaking from the engine on road
Next day i toched my bike to the showroom
from where i purchased it .. he sends the bike
to its service CENTERe …....
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M
Mohsin89
from Udaipur, Rajasthan
Aug 19, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE issue

Address:Shloka Auto tech sec 14 goverdhan vilas udaipur Rajasthan

My bike metor 350 insurance claim but not complete my bullet service check up & problem not resolve my bike front disc brake speak and scratches the disc plate & not check up the general service & check up...
+1 photos
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S
Satyamds
Aug 18, 2022
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Sevicing not done proprietary

Address:Apex service center, Gangtok, Sikkim

My bike was not startin on 15th August then submitted the bike to the service center, next day they told bike is working properly they have checked everything but as soon as I started my journey to my home bike stopped working and showing same symptoms like before the engine was not starting....
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R
Rambilash Sharma
from Delhi, Delhi
Aug 18, 2022
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Not taken proper service

Address:Delhi

I availed first free service on 09 Aug 22, after service i found my fuel tank is not fitted properly and damaged due to not proper fitting i reached to service centre again for proper fitment of tank and resolve my tank damage issue. Showroom raised the complainant and asked me to go back they will reply after word but till today they are not responding and not picking my call. The service advisor taken my bike for service are also not responding....
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