Royal Enfield — Bad customer service

Address:	Nashik, Maharashtra, 422005
Website:	www.royalenfield.com

Hi there,

My name is Lalit Shinde and have purchased Thunderbird 350 bike from ostwal showroom dwarka ( Nashik) . I have lots of issues with the showroom from very first day. At the first day bike had no fuel when i bought from this showroom, i had to towed till fuel station come up. Second issue i had that is when i came for first servicing then this showroom just applied wet cloth on the bike and said that the servicing is done without cleaning.
This is pathetic service i got.
Third issue occurred on 2nd servicing, again just wet cloth applied and said servicing done. I paid for coqting but coating wasnt done. At the morning i gave bike for servicing and till 9 servicing was not done. And showroom guys owner said come back tomorrow. This really bad service i got.
Royal Enfield is such a big brand and customers are spending almost 2lac rupees on single bike and after payment customers get such a bad treatment.
I would request yoi to take proper action against the showroom servicing or give me my money back. I am really not satisfied with such service.
I will tell my friends and relatives not to buy Royal Enfield bike ever as Royal Enfield gives such harassment to the customers even after spending 2lac rupees.

I want to escalate this case to higher authority for this harassment given by Royal Enfield.

Kindly escalate this case and i want proper action to be taken on this issue.

Regards,
Lalit Shinde