Royal Enfield — Battery Charging issue:-

Address:431601
Website:www.royalenfield.com

From the purchase of new bullet classic 350, i have done servicing two times at nanded (Maharashtra), At the time of servicing i have complained that battery charging is failure due to wiring problem... and vehicle is getting kickstart. That's not self start... At first servicing, they have replaced the battery with a reason that battery failure and in exchange, they have given new exide battery. After some days, the new exide battery also gets discharged due to same wiring problem and this complaint we have already mentioned orally at the time of first and second servicing. At second servicing again they have taken the current battery for testing and charging and given the service battery for use. But they have not solved root cause wiring problem. That service battery is also not working having the same problem of discharge. And that's why I am using the vehicle with kick start. Then we have contacted to nanded dealership for our battery complain, after that they are saying that battery is ok, there is some wiring problem and please bring vehicle at nanded to solve the problem. Nanded is 90 kms from my location Hingoli. Each time we are costing 6 litres of petrol. Such type of problem doesn't occurs if they have done the servicing work sincearly. Please do needful. Thanks
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My name is Kavita Pandit from Ahmedabad. My email id is [protected]@yahoo.com, [protected]@hotmail.com. My phone number is [protected].
I had purchased Brand new Royal Enfield Classic-500 before a year for my son from Sarabhai Motors, Ground Floor, Sukhdham Towers, Nr.Bikenerwals, Nehrunagar Cross Roads, Nehrunagar, Ahmedabad-380015.
Since purchase there was battery charging problem and it has not yet been resolved. Motorcycle had been put for repairs numerous times in very first year but still there is no resolution for that from the Company. The warranty period is about to expire and I am worried that after that I will have to start spending on the motorcycle. In fact when one buys new Motorcycle his expectation is that it will give trouble free enjoyment atleast for 3 years. But I am sorry to say that even in first year I am not enjoying the same.
Engine No:U5S5F0EL081878
Chasis No: ME3U5S5F1ELO31729
R.T.O: Gujarat - Ahmedabad
I hope your Company will do needful to have a permanent solution for the problem in my brand new Royal Enfield Classic 500.

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