Royal Enfield — Bike not delivered even after 6 months of booking. | |||
Dear sir/madam, I had booked for CL350 (black) on 5th Nov 2014 in accelerate motors, Rajarajeshwarinagar, Bangalore. During booking they told me that bike will delivered within 5 months of booking time. But when I contacted after 5 months, they told me to wait further some time. I wisited the showroom on 25th April 2015 & asked them to deliver the bike as soon as possible, & I also told them to cancel my booking if you cant deliver soon, because I dont have any vehicle to commute daily to my wor place & need my bike as soon as possible. Then they told me to pay the amount by 25th April. As they told I paid full cash on evening of 25th April (approximately 1, 49, 000/-). Now they promised me that they will deliver the bike within 7 day of pay. Even after 7 days I was never contacted by any Royal Enfield personel. Once again I contacted the showroom, & once again they promised me they will deliver the bike by 8th May. Once again when I visited the showroom on 7th May, & now they are asking further more time to deliver. What Royal Enfield doing with my money?. Am frustrated by the customer care of Royal Enfield even before the delivery of bike, & I lost all the respect for the Roya Enfield. I hereby informing Royal Enfield that am going for consumer court, no matter what.. Details of my complaint: Showroom: Accelerate motors, Rajarajeshwari nagar, Bangalore. Name: Manoj kumar. M s/o Mahadevu Contact No: [protected] Model booked: Classic 350 (black) Booked date: 5th Nov 2014 Full Amount paid on: 25th April 2015. Was this information helpful? | |||
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Royal Enfield customer support has been notified about the posted complaint. | |||
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I had booked for CL350 (black) on 5th Nov 2014 in accelerate motors, Rajarajeshwarinagar, Bangalore. During booking they told me that bike will delivered within 5 months of booking time. But when I contacted after 5 months, they told me to wait further some time. I visited the showroom on 20th April 2015 & asked them to deliver the bike as soon as possible, &vI also told them to cancel my booking if you cant deliver soon, because I dont have any vehicle to commute daily to my wor place & need my bike as soon as possible. Then they told me to pay the amount by 25th April. As they told I paid full cash on evening of 25th April (approximately 1, 49, 000/-). Now they promised me that they will deliver the bike within 7 day of pay. Even after 7 days I was never contacted by any Royal Enfield personel. Once again I contacted the showroom, & once again they promised me they will deliver the bike by 8th May. Once again when I visited the showroom on 7th May, & now they are asking further more time to deliver. What Royal Enfield doing with my money?. Am frustrated by the customer care of Royal Enfield even before the delivery of bike, & I lost all the respect for the Roya Enfield. I hereby informing Royal Enfield that am going for consumer court, no matter what..
Details of my complaint:
Showroom: Accelerate motors, Rajarajeshwari nagar, Bangalore.
Name: Manoj kumar. M s/o Mahadevu
Contact No: [protected]
Model booked: Classic 350 (black)
Booked date: 5th Nov 2014
Full Amount paid on: 25th April 2015.