[Resolved]  Royal Enfield — Chain has to be changed for 3600 kilometers After Services

Address:Bangalore, Karnataka

Dear sir I Bought a new Royal Enfeild on January 06 2014 soon after Third service I felt some vibration reported to service center first I was told Brake Shoe has to be replaced so bring tom arrow morning. As I went next day morning I was told first it was bearing issue. And later on I was told chain has become rough so we have oiled after few kilometers it will be ok but to my surprise next day it further got worst. So I again reported to service center now i have been told that chain has to be replaced. I have a doughty on the day of third service back wheel was opened two times. first was for service & the second time for wheel spokes alignment I feel something messy In this service center service which is located in JP Nagar owned by Royal Enfield.Please do look in this matter & do the needful Regards % Thanks Hussain [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Royal Enfield customer support has been notified about the posted complaint.
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Thanks The complaint was resolved but only after email & Online complaint Forum. When i approached them twice i had only got un secientific answers due to which i got pissed off.

To Royal enfeild Please dont treat All your customers as bluffs please concentrate on your service quality.

Regards & Thanks
Hussain
[protected]

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