Royal Enfield — Complaint about the service and the service manager of both company and the dealer.
T
tanzim777
from Pune, Maharashtra
Address:
411044
MOBILE NO [protected] .
My bike has an wiring defect. every service i complain about it they resolve it and after 3 to 4 mths the prob reocures.. i complain it to the dealers service manager he said we cant give any permanent solution but are ready to give 6 months warranty for the wiring job they wil do.. i have contact teritory service manager. he said the same. so what should i do. if the prob reocuresthe main problem is the company had sent us to unauthorised service center for 18 months and are now not taking any responsibilty of that period. if so then y they had send us to unauthorised service center.and why company has given them dealership if they did not had a service center 24/12/2015 mobile no [protected].resolution is company should fully solve the problem and take the garantue that problem wont occure again
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