[Resolved]  Royal Enfield — Complaint against delay in delivery

Address:

Mumbai City, Maharashtra

Dear Royal Enfield Company(India) Dear sir, I am Ganesh Raghunath Ghare, I have booked my Royal Enfield Model- (Standard Heavy Crank 350 Black) Booked Name Mr. Raghunath Ghare, Booking date. 05.07.2014 & Receipt No. 10502 from Voyage Motors- Shop No. 1, Sambhav Darshan opposite Poisar Masjid, S.V. Road kandivali (West), Mumbai-400067. I would like to inform you that, on 12.09.2014 we received a call from Voyage Motor regarding my bike has ready for delivered. they has told us to contact them about next process. We had gone there on 14.09.2014 to tell about our religious problem and hence we will pay the money on 26.09.2014 and they concerned with their manager & said OK to pay money on 26..09.2014 only. We had gone there on 25.09.2014 with all documents and full payment as agreed by them, but they deny to give our bike & said yet our bike is not ready. From 25.09.2014 to till the date we are going there daily for the status of our bike, but manager said yet our bike is not in stock, but as a promised by them i want my bike on 03.10.2014 (Dussehra Festival) anyhow. We trust a lot on Royal Enfield and not on any dealer like Voyage. We are expecting your prompt support from your end. I once again requesting you to delivered our bike on 03.10.2014. Regards, A big fan of Royal Enfield Ganesh Raghunath Ghare .