Royal Enfield — Defective bike received

Address:

Bangalore, Karnataka

Hi, -I have recently purchased a Thunderbird 350 stone Purchased the bike from HSR Services Lalbagh road Bangalore on[protected] -After my first service, I'm not able to get the initial pick up, the bike goes off frequently and it gives a very weird sound after crossing 50 and vibrates -The service center of HSR services in SR Nagar Bangalore told me that there is an air block issue and the required petrol is not reaching the engine hence the above mentioned problems are occurring Its been more than a week they say the parts are not available and asked me to enquire from the nearby showrooms about the parts and if available I should ask them to send it to SR nagar service station -IS THIS MY WORK ? AM I SUPPOSE TO DO THIS AFTER PAYING A HUGE AMOUNT FOR THE BIKE ? THIS IS HIGHLY UNPROFESSIONAL The person who asked me to do this was a mechanic named Vinayak and the phone numbers are [protected] and[protected] I received the bike after two weeks of down Payment after visiting at the showroom several times and now a defective bike..even the pass light does not function I hope this issue is solved at the earliest . I did not buy the bike so that I visit the service station often missing my work, Also after First service the oil was not clean it was still dirty and dark not clear, I also suspect that the engine oil was just topped up and not completely replaced Regards Varun Bajaj