Royal Enfield — delay in repair

Address:

Chennai, Tamil Nadu

I have submitted my bike on 22nd december for repair . It met with accident on 21st december . The survey office done the survey of the bike on 24th for insurance claim. I have submitted the bike on 22 december they updated it will done by pong al . They didn't inform me any thing so i waited till 15th jan still i didn't get any call i call them they updated they have got the part they complete within 7 days still not completed . I made a complaint to customer [protected]@royal en field .com they reply back some body will be getting touch with from chennai. I wrote the mail to legend motors as well no reply
Still the vehicle is not delivered . I went ot legend motors chrompet found that the vehicle is not completed they again updated it will done by 27th january still not completed. I fed up with the resolutions .Legend motors have taken thing for granted. Nobody give a call to update what going on even writing a mail manager even no reply . This is not the customer service excepted from royal enfield. Worst service provided