[Resolved] Royal Enfield — Delayed Delivery of Classic 350 Black
S
swapn14
from Mumbai, Maharashtra
Address:
Raigad, Maharashtra
Sir,
I stay in Panvel, Maharashtra . I have booked Classic 350 Black on 14 Dec 2013 in " Prateek Motors Panvel" as i was instructed that the Waiting period for this bike was 6 months.Its been 7 Months now still they have not delivered my bike. I kept calling the showroom for the satatus..But they come up with casual reason as "bikes are available in showroom."
But 8 days back i received a call from showroom that bikes are available you can pay your down payment for the same .On 1st July 2014 I paid my down payment, on which they said i will get my bike on 3rd July. I called up on 3 rd July to check if the bike is ready or not. Sales men said, all the classic 350 black are sold (I mean how do they sale my waiting list bike to other people) . And now they are not picking up my call .All the time when i try to contact manager of the show room he is out of station...
Booking Number : BKNG[protected]
Swapnil Vengurlekar
([protected])
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Aug 14, 2020
Complaint marked as Resolved
Royal Enfield customer support has been notified about the posted complaint.
Hi,
I received a call from Prateek Motors, Panvel regarding assured delivery of my Bike on or Before 15th July 2014 (Tuesday) .I will be keeping this complain unresolved untill my bike is not delivered.
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I received a call from Prateek Motors, Panvel regarding assured delivery of my Bike on or Before 15th July 2014 (Tuesday) .I will be keeping this complain unresolved untill my bike is not delivered.
Thank you for quick response.
Regards
Swapnil Vengurlekar([protected])