Royal Enfield — Delivered Faulty Machine and pathetic after sales service

Address:

Bangalore, Karnataka

I purchased Royal Enfield Desert Storm model yesterday i.e. 12/03/2015 and to my utter dissatisfaction within 50 kms of riding the bike and one day the bike has started emitting white smoke and there is hell lot of oil leakage from engine. When I went to RE showroom (TEKNIK Motors, Bangalore) they casually told me to come tomorrow to get the engine seal replaced... I just cross checked the Engine oil level and to my dismay its below the minimum level mark whereas your RS service centre guys told me to drive it without tension... Even an knows if you drive a vehicle without oil, what will happen to engine... Is this the kind of machinery and after sales service one can expect from you guys after paying nearly INR 2 LAC, which started faulting right from the very first day and then getting these kind of assurance from your service guys... Please wake up and start treating customer in better way... And in case I wont get the resolution of my complaint tomorrow I am all set to register a case in consumer court against you guys..