[Resolved]  Royal Enfield — Demanding additional amount

Address:

Pune, Maharashtra

Hi Team, Please assist me with the issue stated below, if required i can send you all the documents(invoice, receipts)

I got the RE Classic 350 bike delivered before the price
hike on 6th Jan 2015, still the (DHONE AUTOMOBILE PUNE NAGAR ROAD )show
room people are asking for additional payment of 8300 INR.

I had booked my RE Classic 350 bike on 1st June
2014 and made a booking payment of 5000 and quoted price was 1, 34, 516 INR (DHONE
AUTOMOBILE PUNE NAGAR ROAD ).On 30Th of December 2014 I had enquired
about the status of bike and they said your bike has arrived please make the
payment and take the bike.

On 1st of Jan I went to the showroom (DHONE
AUTOMOBILE PUNE NAGAR ROAD).and did the documentation task for RTO and they
said that price is same and we have your bike in the Warehouse. On 5th
of Jan I made the remaining payment of 1, 29, 500.

And they said we can’t deliver your bike today please come
and collect it on 6th of Jan. When I went to showroom for the bike delivery they
asked for additional amount of 3 thousand. Reason stated by them was that there
is change in price and they don’t know the exact amount, and were not even sure
if this the price hike is confirmed. They said if there is no hike they will refund
the amount on 10th Jan as they will have a confirmation on hike
price. So I made the payment for 3
thousand and got cash receipt for that


Today when I called the show room for the refund amount,
they asked for additional payment of 5300 and said price has been increased
from 1st of Jan however they did not have a confirmation on the
amount. My RE Classic 350 has a tag and
bar code with details of make and manufactured of November 2014, which means
that the bike was manufactured and showroom dealers kept the bike in warehouse
and now demanding for additional payment.

Showroom dealers (DHONE AUTOMOBILE PUNE NAGAR ROAD) have been hardened and trained to be totally
stoic to customer rant and keep apologizing profusely and keep giving random
commitment to ward off the customer for the time being . just a pattern!!
that's the issue.

Showroom:
Dhone Automobiles
GOYAL NIWAS, Shop No. 1/2/3, Opp. Agakhan Palace, Pune - Nagar Highway Pune 411006
Sales Mobile: [protected] / [protected]