Royal Enfield — Faulty Engine

Address:	Chennai, Tamil Nadu
Website:	www.royalenfield.com

I am a Viraj Limbadia from Ahmedabad, Gujarat. I am Using Royal Enfield Classic 350 (Registration no:U3S5CODB234425) purchased in March 2013, from Sarabhai Motors, Ahmedabad. From Last few days i had an unusual knocking sound from the engine, which on inspection at Sarabhai service centre, Ahmedabad was informed that the CRANK of my engine had issues and they need to work on it and was given a initial cost of minimum 15000/- rupees for the job. I find this very unlikely to have such a major issue inspite of maintaining and servicing of the bike at your certified service centres. Considering the cost of the bike and ownership i deeply regret my decision to buy a Royal Enfield with such a faulty engine and poor build quality provided to me as a customer.Current Kilometre count is 20, 000.