Royal Enfield — Gear shifting problem

saurabh_krishna

from Delhi, Delhi

Address:	Aurangabad, Maharashtra, 431001
Website:	Royal Enfield

Its been one year since last i bought my thunderbird, i am facing the problem of gear shifting especially from neutral to one it always gets stuck while shifting the gear.

We pay so much of money for this bike and we have to face such a situations.

May i ask re engineers to look into the same, many of my friends are also facing the same problem.

Thank you

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Comments

pujariprasad

from Mumbai, Maharashtra

I am also facing the same issue while changing the gear from first to neutral. Brahma Motors Wakadewadi Pune could not solve the problem in last 2 servicing. I have escalated it to RE Customer Care, will update the status as I hear from them.

Overall service experience is very poor by the dealer and RE never bother to seek feedback from the customers.

Very surprising to see such poor customer service process from RE in the competitive world of 2 wheelers.