Royal Enfield — Last complaint not resolved properly

Address:380016

Dear Sir,

With reference to captioned matter I had problem in drum of my bullet since Jan 2016. Same was complained online and attended by shri aditya manager from naranpura service station. It was crucial matter as due to that drum issue my brother was met with an accident. I also met with accident in January 2016. Mr aditya positively attended our complain and told that we will change the drum. After that they had given us our bullet and it was going ok. But during last month we faced same problem of break as earlier in January 2016 and during our 4 th service in first week of September we come to know that the drum was not changed at all and so the same problem rise again. We felt very bad. We brought the bullet on loan and with very much passion n love. But now we lose our charm due to this issue and also once again accident due to that.

We request you to look into the matter urgently n resolve the same.

Thanks and regards
Mukesh chavda
[protected]
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Royal Enfield customer support has been notified about the posted complaint.
Oct 17, 2016
Updated by Mukesh Bhavy
Not resolved
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