Royal Enfield — Missing of toolkit during bike servicing

Address:Pune, Maharashtra, 411014
Website:www.royalenfield.com

I am RE customer in pune location, I have classic 350 bike. I was given my bike for servicing month of july at that time toolkit was misplace because of mechanic mistakes, at that time service center manager told me that they provide new toolkit within week or in next servicing time, after that no of time I was reminding about toolkit to servicing center but till time I am not getting my toolkit. please give me proper solution. Is it customer satisfaction firm ??
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have done paid service of Rs. 2200 but problem is still remain. My question is that is service center genuine? I think they are not service my bike just only increase my bill month after month. Not only mine even several customers. Meet to take care of this. Otherwise our dream bike gonna finish after some time...!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information