| Address: | Ghaziabad, Uttar Pradesh, 201002 | | Website: | royalenfield.com |
I bought the tbt 350cc, lightning gold on 27th march'2016 from sangam autos, a-23/6, 1st floor, site-iv, link road near mohan nagar flyover, sahibabad-ghaziabad, u. p.
From day 1 when bike was handed over, the battery indicator was blinking & handle was bent to left side then i complaint this on 1st service & the issue was resolved i. e odometer & handle was replaced after so much argument done with the agency supervisor.
After 1st service & one or two days after the service i found that the mud guard paint was peel off from right front side. i requested to the service supervisor & shown them to verify & trying to either change the mud guard or repair that but he refused & replied me that this is not the defect on the part this comes when some one hits or manually peel the paint with some metal. now here my point is that means the re paint quality is very poor if the paint was peeled off, my bike is single handed drive vehicle so it is impossible for me to hit or making scratch on bike on which i have spent my whole hard earned money.
Second thing which i found is the engine noise. the engine sound is not like a real bullet sound, there is so much noise in engine in which i feel that the tappet or something will hit in engine which was mix with the engine sound & create the tik - tik noise continuously.
I clean my bike everyday but i don't found the chhan - chhan noise which comes from the front side of the bike which looks like some screw is loose.
When i bought this bike i feel that i have spent my hard money in some very good product but after going to the service station my moral got down & think that this is the worst company on which i've spent my hard earned money.
Now i am going for 3rd service on 23rd july'2016.
I wanted to re officials to give positive response & replace the mud guard & clear my queries which come within 3 months
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