[Resolved]  Royal Enfield — Need speed response and Necessary action to get TEMP registration and RC book

Address:

Cuddalore, Tamil Nadu

Dear Sir/Madam, I am Syed Mohamed from Tamilnadu(Cuddalore DIST). I have booked a new royal enfield classic bike on 27/06/2014.Your people have committed that I will definitely get my bike within 45 days. But I received my new royal enfield classic 350 bike from Rooster Automobiles on 10.10.2014 from Tamilnadu Cuddalore showroom ROOSTER AUTOMOBILES. I am really sorry to say this. Royal Enfield have evergreen brand values in the market. But your channel partners behaviours and way of response is too worst and literally I get irritated when I purchased my new bike. They do not have such a seriousness in handling the end-user complaints and queries. I am not against individual dealers. Every time when I approach and for my Temp RC book and other documents for bike from rooster automobiles they are continuously saying some reasons and telling some stupid reasons for the documents. Still now I have not received those papers. Without, Temp RC book and other documents I can't drive peaceful, as a marketing professional my job I need to cover many cities usually I travel by bike. Moreover, I have already booked a lucky registration Number for my new bike. Because, of your people carelessness and worst service I was much worried if i didn't get the papers on time. I will lose that lucky registration number. From my childhood my life dream was to buy a new royal enfield. And now I felt that I have fixed and choosen a wrong brand. Because of your Peoples behaviour in showroom makes me very disappointed and i have never expect this from royal enfield brand value and image of such a class vehicle. Hope you will understand the seriousness of the issue. Till how long it will take time to get the paper, whether I get it or not?...Expecting your speedy response and necessary actions to get the papers immediately. Please, do not say any silly reasons for the mistake happened. Whatever it is yes or no, do it in action. Waiting for your reply. With Regards Syed Mohamed Mobile no :[protected] Mail I'd: syedmd.[protected]@gmail.com