[Resolved]  Royal Enfield — No solution have this problem for service centre

Address:Ujjain, Madhya Pradesh

Hey dear, I have bullet 350. I had purchased this on August 11th 2014. For first day my bike was't creating any voice, but on 100km, my bike engine started a ridiculous voice like tik tik tik. Then I decided to go authorized service center and told about problem. they said this is not a big problem so don't worry at first service it will be ok. But after first Service same voice coming again from engine. Please tell me best solution for this because the voice is very ridiculous. i also read review on royal enfield official website and many people facing same problem, but not...
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Aug 14, 2020
Complaint marked as Resolved 
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Hi Royal Enfield,

I also have the same problem; i have been dealing with the same problem for almost 10months with no solutions. At all the free services, I have highlighted to the authorized service center guys that there is problem and there is weird sound like tik tik tik. After the free service; Two days i dont have that problem and the third day or after few Kms. There is this ridicules noise coming again. I have left the bike again in the service center. If this time i have the same problem, I have decided not to take it from the service center until it is replaced under warranty. I dont understand, when there is a warranty period given by the company and why are these service centers guys not replacing the parts if it at fault. Does that mean, Royal Enfield don’t give warranty or is there a problem with the service centers.

Below are the two authorized service centers I have reached out to :

Teknik motors (Twice i have given, first issue was not solved) in Indiranagar and Manjunath Motors banaswadi (3 free service was given to them - no solution and asked me to take to the guy where i bought the bike)

Regards,
Jay

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