Royal Enfield — Request for refund against cancellation of booking order no. bkng[protected]

Address:Chennai, Tamil Nadu, 600096
Website:www.royalenfield.com

A bike was booked against payment of rs. 5000/- as per booking order no. Mentioned under subject.
Booking was cancelled within stipulated time period.
Now about six months have passed but the refund is still awaited from the company of repute m/s royal enfield.
This is inspite of written assurance. Please refer below appended emails;

From: vivek r
To: harish kumar
Cc: [protected]@gmail.Com
Date: wed, 20 jul 2016 12:18:14 +0530
Subject: re: request for refund against cancellation of booking order no. Bkng[protected]
Dear sir,

As per our discussion i will give you the cheque as soon as possible. Sorry for the delay.

Thanks & regards,

R vivek
Company store manager

Royal enfield (A unit of eicher motors ltd.)
Plot no 350-354, 4th link street,

Nehru nagar, kottivakkam, chennai-600096

T +[protected]
M [protected]
F fb.Com/royalenfield
Description: description: twitter twitter.Com/royalenfield
W royalenfield.Com

Description: description: re-logo


On wed, jul 20, 2016 at 11:37 am, harish kumar wrote:
Dear mr. Vivek

Kindly recall the telephonic discussion i had with you during last week i. E. On 13th july.
During discussion i was assured by you that within 2-3 days time the refund will be
Credited to our account. Now complete one week has passed but we are still waiting for the
Refund.

It is for your information that almost 5 months have now passed but we are still waiting
For the refund of rs. 5000/-.

It is surprising that a company of your repute is taking this much time for refund of such
A small amount.

This is inspite of the fact that the matter has been followed up regularly telephonically
As well as by personal visits to your office.

May i request to please expedite for the refund under intimation to me.

Shall be grateful.

Harish kumar allawadhi
Father of naman allawadhi


On thu, 25 feb 2016 14:24:47 +0530 "harish kumar" wrote
Dear mr. Vivek

Please confirm cancellation of booking and refund of booking amount rs. 5000/- to my
Account.

Regards

Naman
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Royal Enfield customer support has been notified about the posted complaint.
Aug 17, 2016
Updated by Harish Kumar Allawadhi
In-spite of regular follow up the complaint is still pending.

I am yet to receive the refund.
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