Royal Enfield — Service center never informed me about the manufacturing defect/Their Mistake till the warranty period was over.

Address:

Pune, Maharashtra

Hello, I am writing this to complain about one of your service center i have royal enfield thunderbird 350 cc for about 2 years after i bought it during the time around the 2nd service i was experiencing sound from the tank when it got heavy for eg. when i filled the tank full i complained about it but the response was that it is normal as at that time it was not that bad i ignored it but gradually it worsened and after 4 services during the last service they tell me that it is because the inner part of the tank some kind of holder is broken. They took around 1 and a half year to figure that out and are now saying that we cannot handle such things you have to fix it outside or buy a new tank. First of all they are not fixing it and took so much time to tell if they would have informed me earlier i would have avoided the cost as they have told me after the bike is no longer in warranty period hence i am getting no compensation please help me as this obviously occurred during the warranty period and that too very early the bike has never been in an accident or never even have fallen its a manufacturing defect or a mistake by the service center which caused this and i should rightfully be compensated.