Royal Enfield — Worse Service in Hyderabad

Address:	Hyderabad, Andhra Pradesh
Website:	royal enfield

Dear Sir, My name is A.V. Vishnu, from Hyderabad city purchased royal Enfield thunder bird 350cc from Royal Engineers, Uppal Hyderabad. At the time of Delivery they failed to deliver the bike on time and meanwhile i faced a lot of problems, but any how i got the bike on 05/10/2013. After the purchase i had some service problems in bike for which i went for service to the same dealer, Till now it has been not more than 2 years not only the royal engineers @ uppal, all the other dealers like orange @ neeredmet etc., there are not a single efficient mechanic i have seen at all the dealers. Especially, Royal Engineers Uppal there are no efficient technicians and they have an habit of making the customer to wait a minimum of 2-3 days to complete the service. Even though after completing the service, the problems remains as it is, they just change the engine oil & air filter and does water wash to that bike, this is what they ll say SERVICING. For which they ll take 2-3 days. HOW WILL THE ROYAL ENFIELD MANUFACTURERS GIVE PERMISSION TO THE DEALERS TO SELL THE BIKE WITHOUT CONSIDERING ANY SERVICE INITIATIONS?? service is what the minimum criteria for any bike..As the dealers wont have efficient technicians & enough number of staff. Dont go for royal enfield bikes especially from 2012, as the parts are also not upto the standard.