[Resolved]  Royal Sundaram General Insurance Company — Vehicle Insurance Premium made through Bill Desk not received

Address:

Bangalore, Karnataka

I have purchased Ford Fiego Titanum Car from M/s Lathangi Ford, Bangalore last year. Then the insurance has been done with M/s. Royal Sundaram General Insurance Co. and the same was due on[protected]. Hence I have made the applicable premium of Rs.12, 028/- through Bill Desk (online) on[protected]. After a couple of days I have contacted the officials of M/s Royal Sundaram General Insurance Co for non receipt of Insurance Certificate, I have been told that they have not received the premium amount at all. Hence I have renewed the policy with M/s New India Assurance Company by paying the applicable premium amount. Hence I request you to lookinto the matter and arrange to refund the amount which I have paid. The details of the payment has been furnished hereunder. Transaction Status: Success. Transaction Reference No.MHCC[protected] Transaction Date and Time:[protected].18:28:34 Customer Name: S.Prakash. Reference No.[protected]. Payment Amount: Rs.12028/- (Credit Card Payment). The same has been reflected in the Credit Card Statement.