Royal Sundaram Insurance — Claim Denial without Any Reason

Address:

New Delhi, Delhi

Dear Sir/Madam, This is to inform you that I Naveen took the policy (Royal Sundaram- GL[protected] on 17/03/2013 where in the company told me that they will be covering all the disease. For anyhow I took my mother to hospital and the doctor asked to admit her immediately for her unstable health condition. Since the situation of my mother was serious I had to follow the doctor's prescription. Through which I demanded the reimbursement for the hospital bills. However, your medical officer has denied the reimbursement form stating that company do not cover such disease. I do not know why they (royal Sundaram) said like that . The problem my mother faced was the first time and she never had any such disease earlier. I never taken any reimbursement from the company before. Its been a month I sent them all the bills and approval from the hospital where my mother was admitted but I haven't received any response from them. Kindly look into the matter as the top priority and do the needful action. I will be highly obliged for your help. Thanks & Regards Naveen +91 [protected]