R. S. Yadav Travels — Didn't gave a seat that was booked

Address:New Delhi, Delhi
Website:www.rsyadavbus.com

I booked a seat from delhi to lucknow 28april2016.
I booked a seat online on the left side of the bus opposite to drivers side but i was given a seat on the right side saying this was the seat that was booked by you and single seats are not opened for online customers .
This is not acceptable as i have booked a single seat and would not have booked the seat if it was not a single seat. It is just cheating the customers.
Also the bus arrived 40 minutes late.
This is not the 1st time i have faced a problem.
Before that i have booked a ticket from lucknow to delhi on 26april2016, the bus started 3-4 km away from the scheduled departure point .There was no transport available and then i got an auto which was charging so much .
I was seriously very disappointed both the times. This kind of service is just unacceptable.
I want my refund because i wouldn't have booked the tickets or have booked some other bus if it was not a single seat.
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    R.S. Yadav Travels Phone
    +91 98 9905 6542 (Head Office)
    +91 98 9132 3316 (Lucknow)
    +91 11 2334 9188 (Head Office)
    R.S. Yadav Travels Address
    G-10, Palika Palace, Delhi, Delhi, India - 110001
    View all R.S. Yadav Travels contact information