RTO India Customer Care
RTO India
Customer satisfaction rating: 1%
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RTO India Customer Care

RTO India

Transport Department, 5/9 Under Hill Road
New Delhi District
India - 110054

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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RTO India Complaints & Reviews

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Rto India — I am complaining because the officer at my district rto office is very rude in behavior

 Lucky9691 on Dec 2, 2016
Sir it's really kind of you that their a portal complain about my district rto office. I don't have complain against the whole office but in particular one ma'm and a senior sir they are really rude at their behaviour and ignorant towards the people.
One i visited rto office for my driving licence and the ma'm rejected me unnecessarily and many others and when we asked about she doesn't reply to any and when i went to complain about her to senior officer he said you can't question the examiner, you don't have any rights.
Hoping that you will definitely take some action against them....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Rto India — Bribery in PEN RTO

 वि भा on Nov 30, 2016
Dear Sir/Mam,

According to the Government process, I would have gone for new driving license along with my husband at pen RTO
we already taken online appointment but, one officer was there, he told, "go back & come with any agent"
we confused we don't know any agent the he send his personal agent

we went near by agent. We give him 100 rs as per his rule for the appointment

next day my husband was go for written online exam but, they failed my husband becouse, of there is no any agent with us

so after the second round of...
Complaint comments  Read comments [1]Complaint category Public Transportation

Rto India — Non issue of driving licence

 ramayan_namdeo on Nov 24, 2016
Dear sir;
I have submitted the application to rto durg on 21.10.2016 to renew the existing driving licence number (Oth/5203/durg) in my name (R. P. Namdeo) after completing all the formalities i. E. Fees payment, doctor’s certificate, original driving licence, aadhar copy, photo session along with address written envelop of rs. 25.00. The documents were submitted after verifying at different windows in the office of rto durg. Accordingly the receipt has been given by the rto durg dated 21.10.2016.
But even after passing one month period no driving licence has been issued by the rto...
Complaint comments  Read comments Complaint category Government Organizations

Rto India — Not yet received Registration Smart Card (RC)

 sumitsharma1985 on Nov 17, 2016
Hello RTO Officer,

I have not received Registration Smart Card (RC) in below two Cases :

1) For my two wheeler Honda Livo having Registration Number : MH12-MY- 3855 : Purchased in April – 2016 but RC Not Received till now.
2) For my four Wheeler Tata Nano having Registration Number: MH12- JM -1451 : After completion of Car Loan & Change of Residential Address I have applied before 6 Month but updated RC not yet received. Original RC has been submitted before 6 months.

Note ; Purched vehicle on 10/04/2016

My Residential Address...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Rto India — Rc card

 Deepak. Rana on Nov 16, 2016
My name is Deepak rana many 1 June ko new bike li par usska RC card m engine no. & Firearm no. Galat h n Abhi tak usska Koi bhi niwarak nahi huaa h mai aap se nivedan karta. Hu please help me fast sir &
madam mai my bike showroom m bhi complete Kari h par koi bhi rishponsh nahi aaya h plz dear sir & madam please I am request please my help mai bahut mushkill m hu RC card k Bina mai bike bhi nahi cala paara hu please help me...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Rto India — Jugnoo drivers taking double fare i. e. money deducted from mobikwik wallet but driver refused and l paid fare by cash also.

 Swati Pathak on Nov 14, 2016
From last one month l faced three cases of cheating by jugnoo drivers. I always do my jugnoo auto fare payment from mobiwik wallet but three jugnoo drivers refused that they didn't received wallet payment so please pay by cash. Money was deducted from mobiwik wallet but they told that it will be refunded but we accept only cash payment. On 15 october l rided with sanjay ahuja and fare of rupees 140 was deducted but he told that jugnoo is not giving wallet payment in time so please give me cash so l paid rupees 140 cash also. When l contacted jugnoo customer care they refunded 68 rupees...
Complaint comments  Read comments Complaint category Other

Rto India — 4 wheeler driving licence

 mugdhapjoshi on Nov 7, 2016
I have cleared 4 wheeler driving test on 19th Nov 2015.

RTO agent has officially charged extra payment from me. when I started follow up with them in march 2016, i recently got to that my all documents, papers are missing from their end.
Mr. Raj is giving me useless answers for his non competencies for giving me license.

Pls look into it as i have crossed the limits of my patience. I will be waiting for the response from you for 7 working days else i will be raising this with Consumer Court.

Name -
Mugdha Joshi
Complaint comments  Read comments [4]Complaint category Car Driving Schools

Rto India — Taxi mh 01-cj-2392 hit our manza car mh 02-cb-7530 from behind

 Nitin Karnik on Nov 6, 2016
This to inform you that taxi driver of a private wagonar taxi mh01-cj-2392 hit our manza car mh02-cb-7530 from behind, near the entrance of vashi creek bridge towards mumbai. he did not pay much attention to what we are saying and just fled away from the site. the passangers sitting in his taxi are witness of this accident.

You are requested to note this down and take action against the taxi driver and the taxi owner.

Thanks & regards,
Nitin b karnik.
Contact number - 9820734035....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Rto India — Tushar travel pune to paratwada bus

 Tushar Kapale on Nov 5, 2016
This is the worst ever experience i had with tushar travel which is a privately held travel bus.
Travel from :- pune to paratwada
Date:- 28th oct 2016.

The bus driver was stopping the bus every 5 minutes and asking travellers on the road to get in the bus to those who have not bought the legitimate tickets. He was demanding any money from rs. 800 to rs. 500 from pune to amravati for this unauthorised travel without tickets. The bus was filled up with so many people that they were sometimes standing in the passage whole night. We paid rs. 2000 per ticket and people...
Complaint comments  Read comments Complaint category Public Transportation

Rto India — Corruption in virar rto

 neighbour12321 on Nov 5, 2016
I'm sharing my experience of virar rto visit for learning license.
Fees for learning license is rs 25 but madam of tax counter will charge rs 40. I don't why where remaining amount goes.
I passed by learning license test but they ask me to come after 3 day to collect the same between 4to5.
I think they want people should take leave for entire day to just get learning licenece certificate or hire agent because for working person it is not possible to reach 4 pm at rto.

Also they will not provide license if you reach early at 11 am and you have to wait till 4pm...
Complaint comments  Read comments Complaint category Government Organizations

Rto India — Nri unable to register new car in kolkata

 Ajay K Das on Oct 30, 2016
Indian origin nri with oci card and usa passport... Purchased new car 2 weeks ago paid in full from nre bank account... Unable to register in kolkata rto... Asking for indian passport/voter's card which i cannot have being usa citizen... I have given my: pan, aadhar, my own recent india property tax and electric bills (Showing my name/address proofs), my india drivers license, india bank account book for over 2 years, local police registration copy as a landlord... Please help as i will be leaving for usa soon after car registration... Thanks... Dr ajay k das mobile 91 9748847484; email: akd56@hotmail.com...
Complaint comments  Read comments Complaint category Car Service Centers

Rto India — Belapur rly stn illegal parking and riksha dadagiri

 Jest Nagrik on Oct 21, 2016
At belapur stn west side morning and evening lot of pickup cars are comfirtbily parked in front of stn. they stand there to pickup persons. they block entire front face. due to this people who want to drop someone has to leave them far away.

Though auto stand is made it is not used. all auto drivers park riksha in front of st.

Look in to this...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Rto India — None issue of digital driving licence by rto durg chhattisgarh

 ramayan_namdeo on Oct 19, 2016
BIO METRIC photograph were given on 17.108.2016 for the purpose of getting Digital photographs at the office of RTO DURG.
But even after passing of two month period it has been not issued by the RTO Durg Chhattisgarh.
The reference number of application is CG077260716925913.
Therefore I request to issue of Digital driving licence immediately.

Thanking you.
from -
HOUSE- 295/2F ST-14
Complaint comments  Read comments Complaint category Government Organizations

Rto India — Rash Driving of Car Driver

 Sagar Surve on Oct 19, 2016
While I was driving my bike, one of the rash car driver overtook me very close to my bike. if i could not managed to control my vehicle and take it aside it would be a worst accident and i could have lost my life or injured badly. the car number was MH08-R-4548.As i have checked with info the owner name is Mr. Mehboob Mogal, residing at Ratnagiri.
You can contact me at 9272566909....
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Rto India — Fraud company or office. (Arahan job point)

 Bhaswati Bora on Oct 19, 2016
Dear sir/madam,
Arahan job point is a fraud institute. This institute take money from me for giving job and promise for the job for waiting of ten days but till now they can't response. And want more money and getting always be late. They can't attend call also and use bad language while received call. Mr. S panda always use bad language.

Business/institute name:- arahan job point
Add:- 2, no. Mollick colony, kol-74
Con. No.:- 7872087717.

Thanks with regards...
Complaint comments  Read comments [1]Complaint category Institutes

Rto India — Staff lack knowledge about computers and outdated technology

 ybanthia on Oct 18, 2016
I am here at Madaiveli RTO, while applying for LLR, I had to wait for 3 hours and then finally I helped the worker find what was wrong in his computer for online application. Today I'm here for DL and they are telling me that the online application is not working and I've been waiting here for 2 hours now. I feel there is nothing wrong with the internet. The computers and technology provided are outdated and the workers don't even know the ABC of computers. How can they process online applications if they don't know how to do it? You need to have better training if you are going to implement something...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Rto India — Officer punctuality

 shreshtjlh on Oct 18, 2016
Hello sir/mam here in the jirisdiction of Bikaner the officer incharge of rto Mr. Ashok kumar Sharma is not punctual they come office not at official time. Because of that common public suffers a lot. And also lots of irregularties ever happened out here. If any one ask them about officer then other staff member said they are the officer's they dont have any ofricial timing to come office. Its nothing just a wrongdoing by the officer. Dear sir/mam take necessary action to avoid these monarchness of officers. Which is helpful for general public....
Complaint comments  Read comments Complaint category Other

Rto India — Poor guidelines & equipment

 Hiren1805 on Oct 15, 2016
I have been applied for Driving Test at Surat RTO . I get poor guidance & less proper equipment of sound system. Many persons including me couldn't get order how to do & what to in each stage of test .

Please make it loud speaker for get proper instructions or set over the person who must be guide for each stage of exam

My name is Hiren Mistry
My application number is 12307816
My application ID is 240262
Further details can get from attaching snap...
Complaint comments  Read comments Complaint category Car Driving Schools

Rto India — Confirmation of noc/particulars of driving licence no. Mh 04/96/14423

 Bandana Sureka on Oct 10, 2016
In the office of the director, public vehicles department, 38, beltolla road, kolkata - 700020. Memo no. Mv/lic./526 dated 25/07/2016. To, the licencing authority rto thane, maharashtra for change of address and renewal of driving licence no. Mh04/96/14423 valid till 14/4/2016 duly applied on 08/4/2016 is pending for process due to no reply from thane rto....
Complaint comments  Read comments Complaint category Government Organizations

Rto India — Speed breaker non visible

 trushantprajapati on Oct 9, 2016
Dear sir.

We are staying at shree ganesh chsl. Sector 28 nerul west. Navi mumbai, near to terna egg collage...

There is two speed breakers just near to main society gate and both are non visible, and daily one or two rider falling down that spots..

Kindly make it visible by white in polymer coating..


Trushant prajapati
Complaint comments  Read comments [1]Complaint category Public Transportation

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