[Resolved]  RummyCircle.com — Account has been closed

Address:400064
Website:www.rummycircle.com

Hi..
i have been playing rummy circle since many months
recently when i tried to login in the account it is showing account is closed ..
please contact [protected]@rummycircle.com
i have even mailed them ..but couldn't get any reply
i even have Rs. 4300 in my account
i didn't get any explanation regarding the closure of my account
i have all my documents verified.
i even have my bank details also verified

my id:vemunuri
mailid:[protected]@gmail.com
i want the issue to be closed as soon as possible
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Mar 25, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
We request you to kindly write us mail and send it to [protected]@rummycircle.com in order to assist on better way.

Thanks & Regards
RummyCircle.com
Complaint comments 

Comments

Dear Vemunuri,

Adding funds and playing against one account, without a justifiable game play may be deemed as a money laundering activity, which is an offense as per law.

We have detected violation of bring a friend policy.

We have found that some accounts have deposited through the same IP address which was used in your RummyCircle account login and dumped money so that your referee account can receive bring a friend bonus by unfair means.

This is a fraudulent activity and hence, we captured the bonus from your referee account.

Your account is permanently closed. Please do create any new accounts on our website. If detected, it shall be closed immediately and the entire balance shall be captured.

Regards,
Fair Play Team
[protected]@RummyCircle.com


THIS IS REPLY I GOT

I HAVE FEW QUESTIONS

1.I GUESS IT IS CORRECT TO PLAY GAME BETWEEN ANY TWO PEOPLE
2.CANT WE CREATE ACCOUNTS FROM SAME IP ADDRESS..
I STAY IN HOSTEL..HERE WE USE SAME WI-FI FOR ALL PEOPLE
3.WHAT IS WRONG IF MY FRIENDS WANTEDLY LOSE AGAINST ME??
4.I[censored] HAVE ANY PROBLEM U SHOULD CLOSE MY FRIENDS ACCOUNT BUT WHY DO U CLOSE MY ACCOUNT..
5.ANOTHER MOST QUESTION I[censored] FEEL THERE IS LOOP HOLE OF BONUS MISUSE..WHY DONT U VERIFY ACCOUNTS FIRST COMPLETELY BEFORE ADDING MONEY...AFTER ADDING MONEY I[censored] DO THIS U ARE TAKING OUR MONEY WITHOUT OUR NOTICE..
6.AND ONE MORE THING EVEN IF GAME IS PLAYED BETWEEN TWO PEOPLE WANTEDLY U SHOULD STOP BEFORE PLAYING..YOU SHOULDNOT ALLOW TO PLAY ...BUT AFTER EVERYTHING IS OVER NOW U ARE SAYING ..YOU SHOULD KEEP UR SOFTWARE SUCH A WAY THAT REFERRED PERSON CANT PLAY WITH NEW PERSON..

COMMON MAN HAVE A VERY GOOD SOFTWARE WITHOUT LOOP HOLES

U CANT BLAME SOMEONE FOR YOUR MISTAKES
My account is closed please reopen my account so many time of complaint of rummycircle account
My amount is apporaximent 640 rupees is not credited my rummycircle account please credited my amount
Hi..
i have been playing rummy circle since two days
recently when i tried to login in the account it is showing account has been closed.

please contact [protected]@rummycircle.com

i have even mailed them ..but couldn't get any reply
Please tell me the reason

UN; rajasekargrs
email; [protected]@gmail.com

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