[Resolved] RummyCircle.com — Non response from rummycircle | |||
I have made many complaints about closing of multiple account.after repeated request to explain or what a multiple account is not bothered to answer when they say the account is closed due to multiple account it is their duty to say what a multiple account and how it was created. but the are prompt in closing and taking the money. by doing this and not giving a clear reply i think they are cheating people and making good money in the name of multiple account. Was this information helpful? | |||
Mar 21, 2019 Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint. Verified Support Feb 14, 2019 RummyCircle.com Customer Care's response Dear Player, We understand your concern. We request you to kindly provide us RummyCircle Login ID or else write us mail and send it to [protected]@rummycircle.com in order to assist on better way. Thanks & Regards RummyCircle.com | |||
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P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
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Thank you for playing on RummyCircle.com – India’s premier online rummy site.
Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com at any one time.
Hence, we have closed " shanthi18635 " and transferred the available balance to " govi1947 ".
We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.
Regards,
Fair Play Team
[protected]@RummyCircle.com