[Resolved] RummyCircle.com — Reason for closing account

Bathini Alleiah

from Mumbai, Maharashtra

Address:	Chittoor, Andhra Pradesh, 517424
Website:	rummy circle.com

Sir,
My name is Alleiah, I have created an account in rummy circle in this evening.After registration I have credited my account with 2000 rupees.After playing some games it will shows that you are not eligible for playing the cash games just you are eligible for practice games only.
After logging out my account when I was logged in it will shows your account has been closed.
Hence I request you to solve my problem as early as possible.

User ID :alli007

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Sep 27, 2016

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2016

RummyCircle.com Customer Care's response Dear Alleiah,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com at any one time.

Hence, we have closed " alli007 " and transferred the available balance to " all1973 ".

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
Fair Play Team
[protected]@RummyCircle.com