Runwal Group Customer Care

Runwal Group Customer Care

Runwal Group

Runwal & Omkar Esquare, 5th Floor, Eastern Express Highway, Sion (East)
Mumbai
Mumbai City District
Maharashtra
India - 400022

Customer Care Phone Numbers and Contacts

Phone:+91 22 6113 3000
Fax:+91 22 2409 3749
Satisfactory Rating
5%
Complaints
18
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Runwal Group Complaints & Reviews

Runwal Group - Biggest cheat ever.....Never ever buy property from runwal...

User
 sss20 on Jul 21, 2015
We have booked in Runwal Greens Mulund project in June 2010. Ever since the horror story contineus... 1) The Flat size is small than proised in brocheure 2) Even after paying for super build up theya re charging 14 lakh extra 3) The posssession is delayed by almost 1 year 4) The Builder has illegally taken 100% money with still the work going on in project 5) Unetically charging the interest and threatening consumers to pay this hefty interest going in lakhs. 6) Unprofession behaviour by the Runwal executive 7) No response to the queries of consumers. We have never seen this case kind...
Complaint comments Read comments Complaint category Building Developers

Runwal Group - Fungible FSI

User
 henrylc on Jul 21, 2015
I have bought 2.5 BHK in Rosewood in 2010 and was charged for 1300 saleable area. Agreement for sale was executed in 2012 stating only carpet area 787 sq.ft. I received a letter in July-2015 from the builder asking to pay for the increase in carpet area 138 sq.ft extra because of Fungible FSI. They have already charged me on super built-up area of 1300 which includes the utility+flower+deck area and now charging me again? This is totally unacceptable and a deliberate attempt to collect extra amount from genuine customers. Be aware while dealing with builders who are not professional and delay...
Complaint comments Read comments Complaint category Building Developers

Runwal Group - False Fungible FSI Carged to Customers

User
 kiran.parab on Jul 7, 2015
I bought 2. 5bhk in oakwood in 2012 and i was charged for 1300 salable area. Today, 7 / 7 / 2015, i received a letter from runwal greens asking me to pay 27l extra because of fungible fsi. They already charged me super built - up and now charging me again for same thing?

This is totally cheating the customer. I would never buy or visit property which belong to shitty builder like runwal. My foot. . .

Horrible builder. I feel like cancelling the booking. They always find way to overcharge customers.

I have all the proof and emails from runwal that they...
Complaint comments Read comments [1] Complaint category Building Developers

Runwal Group - Charging extra amount for Fungible area

User
 harshad naik on Jun 30, 2015
Hi, I have booked a 2BHK flat in Runwal Greens at Nahur, Mumbai in Sept 2010 and registered in Jun 2011 The area of Balcony, Flower Bed and Utility area was part of the flat and mentioned in the Allotment letter while booking. but the same couldn't have mentioned in Agreement since that wasn't being considering as Carpet area that time. Now the New DR has come related to fungible area and Runwal is charging Rs. 10L extra for all these area. In return, He is going to make a supplementary agreement to just change the carpet area....
Complaint comments Read comments [7] Complaint category Building Developers

Runwal Group - Unreasonable demand on account of development charges

User
 Mansabd on May 8, 2015
We have purchased underconstruction apartment in Runwal Greens in 2012. The handover of the property is in nov16. To cap the flat cost it was decided and agreed to pay 87% of flat cost and bal on possession. The flat cost is Rs 1.45 crore. We have also paid 87% of other charges (18 months maintenance, club house, society charges, infrastructure charges) which is normally paid on completion. Now builder has sent draft sale agreement and has included Rs 19 lakhs as "development charges". Please advise what are development charges, should it be as high as 13% of flat cost. The builder had till now...
Complaint comments Read comments Complaint category Building Developers

Runwal Group - ADDRESS CHANGE

User
 rajesh gawde on May 6, 2015
(FLAT NO -1804 C2 MY CITY DIVA MANPADA ROAD, KALYAN) Kindly Change Our Address- Old Address- "DHRUVATAN" ROW HOUSE C-77, SECTOR -12, KHARGHAR, NAVI MUMBAI- 410210. New Address- MARUTI TOWER CHS. LTD. FLAT NO-506, PLOT NO-35, SECTOR-11, CBD BELAPUR, NAVI MUMBAI - 400614. E-mail id - aakarsiddhi@rediffmail.com CONTACT NO - 9930810234...
Complaint comments Read comments Complaint category Real Estate

Runwal Group - Runwal Developers - With you, always.... My Foot [Resolved]

User
 Vinod Venkateswaran on Jan 3, 2015
If you are ever looking for a house from a reputed builder, never put your money in any dreams that Runwal Developers sells. They are a bunch of frauds who think it is their moral right to fleece customers for no fault of theirs.

I have had an absolutely horrendous experience with these non-professional bunch of morons. All of what you read on their web site and in their brand statement is sheer lip service. They run a service organisation that can be awarded the highest honour any where in the world for their dis-service to the customers.

They are a bunch of cheats...
Complaint comments Read comments [2] Complaint category Building Developers

Runwal Group - Very Bad Customer Service & Management Dept

User
 Pradeesh Kadungadan on Dec 1, 2014
I've never been troubled by any person or corporate like the Runwal Groups. Government Offices far better than the executives and management they've in place to handle things; very unprofessional. I bought an apartment at MYCity Runwal (Dombivali). I paid the amount they mentioned by Jun; where they mentioned that the allotment letter would be provided in couple of weeks time. After following up every two weeks they have the same answer that they had a lot of bookings so that letters are been dispatched in batches.In the month of Aug, when I again had a discussion with them, they say they cannot...
Complaint comments Read comments Complaint category Building Developers

Runwal Group - No communication

User
 amlanapu on Nov 17, 2014
AMLAN DAS BOOKED FLAT NO -501, B-2 860 SQ FT ON 9TH NOV 2014. RECEIVED CONFIRMATION CALL FROM SB NAMED KIRAN ANAND WHO WANTED ME TO SEND MAIL TO MYCITYCUSTOMERCARE@RUNWAL.COM IF I WANT RUNWAL TO SEND THE COMMUNICATIONS TO MY MUMBAI ADDRESS INSTEAD OF MY PERMANENT ADDRESS. I SENT THE MAIL AND CC TO KIRAN ANAND ALSO. THERE AFTER A WEEK HAS PASSED NEITHER ANY REPLY COMING ON MAIL NOR ANY BODY IS RECEIVING MY CALLS ON 02261133269/270 EVEN TO MY MAILS THERE IS NO REPLY. I want to enquire whether they have sent the next demand invoice or not, if yes then on which address. I am to pay the...
Complaint comments Read comments Complaint category Building Developers

Runwal Group - Forfeited booking amount

User
 Vizay201 on Aug 13, 2014
I had booked a3bhk flat in my city project of lodha on 22nd july2014.
Later after two weeks I requested them to change to 1bhk flat due to some financial problem.
But they told me that flat type will not be changed and if you don't book 3bhk that means your booking will
Be cancelled and you will have to forfiet booking amount of 1lakh rupees.

What an injustice!!!

Vijay shukla

vizay201@yahoo.com...
Complaint comments Read comments [2] Complaint category Real Estate

Runwal Group - Illegal charges by the Builder

User
 pankajhande on Jun 3, 2013
I have been illegally charged Rs. 8,00,000 of parking.Supreme court had clearly stated that parking is supposed to be FREE for the residents of the Housing Society. I have a video of Construction Manager agreeing to this law. Still, he insists Runwal group has to do development of Parking and therefore I have to pay the charges. I was also illegally charged of Rs. 95,000 as interest charges. Runwal group said the company won't enter the agreement until by pay Rs. 95,000. I was not provided of any documentation that I had agreed to pay 21% interest rate for late payment. Runwal pressurized us...
Complaint comments Read comments [1] Complaint category Building Developers

Runwal Group - Runwal Group - Delay in Possession still no compensation

User
 abhi_b812 on May 30, 2013
I have booked a flat in Runwal Estate - G.B. Rd, Thane in February 2009. As per the agreement, the developers should give possession on or before June 2011 with an automatic extension of time clause due to some reason such as non-availability of steel, cement etc.

However, the builder kept telling reasons and kept on postponing the possession by every 3-6 months. As on date the project is delayed by more than two years. Last year builder had announced possession on March 2013. But last month when we visit the site, building is complete but lift work is still pending and premise work...
Complaint comments Read comments Complaint category Real Estate

Runwal Builders Project Mulund West - Forest land issue

User
 surwad123 on Feb 2, 2013
I had booked 2 flats at Mulund West with Runwal builders whose land was declared as forest land and the case is courts for many years.I am a doctor I wanted to settle down in Mumbai after my retirement in Sep 2012.But till date there is no information about my flats.I paid amount asked by builder i would like to know that is it my fault that land was forest land. why i am being punished....
Complaint comments Read comments Complaint category Building Developers

Runwal Group - possession

User
 pal15 on Apr 19, 2011
Runwal is a well known bilder. we booked a flat in 2008. our possation date was 31st dec 2009 .2yrs has passes still we did'nt get the possation.What is a probblem we dont know? After agin and again asking he just gives us the hops. we paid the whole amount also. even other members are also stragling for the possation. Now he charge 1.51lakh interest without any notise. we booked a flat in thane balkum in garden city A2 404.total amout is 41lakh. aria 1015.pl guide us....
Complaint comments Read comments [2] Complaint category Building Developers

Runwal Builders - delayed possession and charging interest

User
 chinappa123
the builders at orchard residency, Ghatkopar, Mumbai has delayed possession by more than 18 months, they are not giving any compensation but charging interest for delay payments, the sales guys are collecting cash money from all members, if they do not pay then they will still delay possession....
Complaint comments Read comments [4] Complaint category Building Developers

Runwal Constructions, Mulund, - Deficiency in services and callous approach to keep clubhouse inoperative

User
 s gupta
-----Original Message-----
From: sgupta9@sify.com
Date: Sat, 5 Jun 2010 11:09:26
To: Santosh Tiwari Runwal Builders<santosh.tiwari@runwal.com>
Reply-To: sgupta9@sify.com
Subject: Disgusted

Dear Mr Tiwari , congratulations on your elevation as Director!

Remember your customers at Runwal Estate , GB Road Thane and the promises made!?

Sorry to say limits of insensitivity have crossed. Does this reflect Mr Sandeep Runwal's leadership and the poor culture of customer centricity he promotes or that of his employees...
Complaint comments Read comments Complaint category Building Developers

Runwal Developers - Construction

User
 Ritam Dhara
Hi, I am resident of Runwal Estate, Thane, 400607, and have shifted 4 yrs back. The building is 4 years old. The flooring tiles of my living room came out. When I enquired, came to know that in our building itself there are 8 more flats who have faced the same. The expenditure coming out is of around Rs. 20,000/-. And builder is not taking any responsibility of the construction. They say once the flat is sold and the possession taken their responsibility ends....
Complaint comments Read comments Complaint category Building Developers

Runwal Builders (Karwe Road) Pune - registration of society

User
 mule
sir, I had perchased a flat from M/s Runwal builders (Karve road ) pune on August 2003. till today he has not formed the society as per his written agriment.he has taken Rs.2000/ as a society registration charges from each flat owner. out of 389 flats allmost all flats are sold. he is avoiding to form the society by giving verious reasons. he says he has registered a apartment with the cosent of six flat oweners that he has to be cansale first.he dont have time for that last one year. if we apoint a advocate he don't respond him. he harash some active members with police complaint.he has not...
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