[Resolved]  Safexpress — Pathetic customer care, bunch of liars in customer and disgusting service

Oct 13, 2016

Updated by Shashwati123 We were assured of pickup early morning but didnt happen .we called around 15 times to the customer care. Pathetic customer care service. Selling stories is what this company does. Worst service of packers. Disgusted and annoyed me each time i called. Useless. They won't deliver promises on time. They have made me and my parents leave all our work to be at home from 12:00 PM to 2:30 PM telling us that the pick up person will definitely come by then. Assured me of it as many times I called. Then connected to a mannerless women in their branch in guwahati who disconnected the call before I completed. When I called again I was told that a call has already been made to your parents and we have arranged the pick up today . such pathetic bunch of liars they are. They did not call us even once l. They should stop these pathetic tricks and shut the company for good. Useless bunch of people in the company customer care. They also put you on hold for hours which is more irritating than their stupid replies. Very disappointing and humiliating experience that I ever had with a company.