Sahara India Pariwar — Not getting my refund since last more than 8 months and getting threatened by agent

Website:

www.consumercomplaints.in/new_complaint

Dear sahara team, i rajan bali with account number "[protected]/ kangra branch himachal pradesh had enrolled for a policy in which i was told to deposit 1000₹ every month for 5 yrs which i did regularly as i was assured by agent ashutosh sharma that i will get ₹75000 in return after 5 yrs. I made complete payment regularly when policy was not matured. Now my policy has been matured since last more than6-8 months but till now i havn't got any claim. I called the agent ashutosh sharma but he simply denied to work upon my request. As per him he is not the concern person so told me to coordinate with branch directly and further he never picked up my call. Last month i went to branch, there i got shocked to know that amongst 60 pmts, 7 payments has not been deposited and i was completely shocked because i personaly handed over the premiums to the agent ashutosh sharma. I was assisted by his manager mr thakur but now he is also not responding my calls and shared a number for branch which is not working. Agent threatening me and challenging me to approach any level because as per him he can't be affected by any authority at all. With such support from sahara employees i am really on the highest peak of disappointment and thinking to knock at consumer forum soon because i am really feeling my self looted/ cheated. My details:- name - rajan bali, policy account number [protected], branch - kangra branch himachal pradesh, my contact number : [protected], center name and code :- kangra 2361