[Resolved]  Saholic.com — replacing handset after 4 months instead of refund

Address:

Mumbai City, Maharashtra

dear sir, i bought a micromax handset from saholic.com with order id 811561 on 1/9/2014. the handset received had manufacturing defect for which we asked to replace the handset but the company troubled alot and finally agreed to replace after a month's time after lots of harassment to us. When they arranged reverse pick up by bluedart courier the bluedart people by mistake sent the mobile to micromax directly which was not traceable with micromax by saholic.com. Now after continuously following up with saholic.com today they accepted that they have traced the handset with micromax and are replacing the handset with a new one. In the mean while i have already bought a another new handset so i asked Saholic.com to refund me my money but now they are not ready to refund back the amount... i have faced lots of trouble by dealing with saholic and bluedart and now i am totally fed up and badly harassed by dealing with these companies and i question on their mode of working so as to how they work business where they put customer in trouble and then raise their hand that they cant help in it...On talking with Mr Shailesh from Saholic.com to provide refund instead of new handset he denied and on telling him to complain this matter to legal authorities he shamelessly said he is not afraid of anyone Pls deal with such companies with very harsh punishment so that they don't trouble to any other people and cancel their company registration and help me to get my money back as refund..