Samsung — AC isnt working and the part pending for more than 2 months | |||
Hi, i have purchased the Inverter model Split AC on 1/10/2014. The model no. is AR18HV5NFWKNNA. It stopped working 2 months back. After being checked by the company representative, i was told that the inverter board is gone and to be replaced. The ETA given was a week, but its been more than 2 months, after couple of calls to Samsung support, i had another engineer visiting and i was told the same reason and would order for the part. After that there is no reply from Samsung and i am spending summer nights in hot condition even though after spending 40 K INR. If someone can help me it would be really great. I can be reached at [protected]. Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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bought 2 split ac from samsung AR18HV5NFWKNNA . I have been repenting on my decision to remain Loyal to samsung for all my house appliance ranging from Mobile to LED Washing machine refrigerator. I Request you to please take back the Split AC fitted in our house and donate the money to any charity or NGO of your choice in India and send us the Receipt
Ever since there have Compressor Failure, circuit failure, water leakages, gods knows what else will be in future.
Your Fliter does not fit tight in the given spots every 15 days we have to clean the filter else the performance reduces, now 1 Ac is not working the compressor just starts randomly sudenlt in middle of night ac stops working next day it would well. the other ac there is problem of water leakage third time this is the problem i am facing.
I guess the best solution to all this is just take back your product.