[Resolved]  Samsung — AC Service

Address:Kolkata, West Bengal

I have bought AC of Samsung in 2011 and my AC is not working since 7 days. I put a complain in CC of Samsung. Some person came from samsung service centre Lake Town Kolkata. He checked and said some person will come and take away the AC to workshop. It has taken 3 days after regorous follow up, some person came and they opened my AC. Than they said some ther person will come and will take away the AC by evening or max to max by next day. But it has 3 days gone, no one has come and when i called the CC. they said that by evening, people will come. But yet no one has come. CC people are also making fun of my query. No that Lady from CC is not responding my calls. Putting that number also here : [protected]. One the worst kind of service i have ever seen in my life. If is there any jurisdiction, pls sort out my issue.
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Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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MY MOBILE NO. IS [protected], I BOOKED MY REQUEST FOR SERVICE ON 30/30/2015, AND AFTER 2 DAYS AGAIN & AGAIN REQUEST FORWARDED ON TALL FREE NO, BUT NO RESPONCE FROM YOUR END. WHY ?

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