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Samsung Customer Care

Samsung India Electronics Private Limited

2nd, 3rd & 4th Floor, Tower C,Vipul Tech Square
Old Golf Road, Gurgaon Sector-43
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:1800 30008282
 1800 2668282
 +91 89 39 939899
SAMSUNG Head Office Address

Samsung India Electronics Private Limited
2nd, 3rd & 4th Floor, Tower C,Vipul Tech Square,
Old Golf Road, Gurgaon Sector-43,
Gurgaon – 122002 |
+(91)-(124)-4881234
+(91)-(124)-4881415, 4882122

Regional Office
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Samsung Complaints & Reviews

Samsung - Not blocking my phone.

User
 saurabhchauhan232 on Apr 26, 2015
I was taking on phone 3 people come on bike snatch my phone from my hand and ran away. I lodge an fir to nearest police station i tried to contact samsung care but they said we can not do that .. Why they can not do that i have bill.. i have copy of complaint & i am the owner of phone. They must have to block my phone so nither i can not use nor they cheaters. I don't want my phone back i just want to block please help me.. Contact me on :8866646223 or Saurabhchauhan232@gmail.com...
Complaint comments Read comments Complaint category Law & Civil Rights

Samsung - Unhappy with Samsung Products

User
 Yolande Coetzee on Apr 26, 2015
I upgraded to a Samsung S6 but am regretting ever doing it. My experience with a Samsung product is BAD BAD BAD . We bought my daughter a Samsung Galaxy Tab 3 for school purposes BUT it has been in for repairs 3 times already in 1 year. 2 years ago I upgraded to a Samsung S4 but I did not have it for 7 days and it started giving me problems. I have had to take it back to Vodacom 2 times already as the cellphone becomes hot. It is in the repairs at this very moment as it just switches off. When upgrading I did not want to upgrade to a Samsung cellphone again but my husband and son kept saying that...
Complaint comments Read comments Complaint category Electronics & Appliances

Samsung - SAMSUNG GALAXY 7582 RESTART AUTOMATICALLY

User
 Pramod Kumar Gour on Apr 26, 2015
Dear Sir /madam I want to complaint you that am facing these problems in my device ( Samsung galaxy gt-s7582 ): 1- When I am installing any application the device restart automatically. 2- When I activated android device manager the device facing same problem. Thus I am facing these problems from last 3 month. My reference complaint ref.no is - 8473821630. I visited Samsung service centre many times. Plz replace my device at any cost. Thanks....
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - Samsung Mobile Issue & Amount to be refunded

User
 pratyush2008 on Apr 25, 2015
I had purchase my mobile from R. B. Enterprises dated 30/03/2015, details of mobile mentioned below:- Item Description – Samsung A5 – Gold Model – SM-A500G Sl. No – RZ8G20K3SCY IME/RSN No – 356320063596722 Amount – 24, 900.00 I had purchase a Samsung A5 dated 30.03.2015.After 3-4 Days when i put headphone to listen a song i noticed it making my phone hang, and restating my phone again and again till i have not put headphone out.In time of this loop restart action, there is sparking sound inside headphone. Due to my busy work schedule, dated 18.04.2015 when i went to the...
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - Refrigrator not working

User
 skaroliya on Apr 25, 2015
My Fridge Model No.RT33FAJFAW bought on 07.09.2014 from M/s. Kohinoor Televideo Pvt Ltd, Vashy vide invoice no. VAS/355075 dated 07.09.2014 is not cooling. Therefore, I request you to send mechanic urgently. The Fridge is under mandatory warranty. with regards SAVITA KAROLIYA PLOT NO.37, SECTOR-12, VASHI NAVI-MUMBAI 400703. 9833177586/8976097601/32596155...
Complaint comments Read comments Complaint category Refrigerators

Samsung - default product

User
 Anshul Sharmaanshul170@gmail.com on Apr 25, 2015
I have purchased a Samsung a5 on 11th April but after 3-4 days I realised that there is something wrong with battery.i visited to store but they didn't help me then I visited to Samsung store and they refused to change my phone..and the bad thing is through hr person is sanjay gandhi...he doesn't know how to treat customer.see I am very upset only because of 8 day they don't want to help me..I will not buy anything of Samsung. ..its a request please change my phone...It s a matter of 22000 rs . It's a fraud company......
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - non installment of dispenser refrigerator

User
 dr tanveer ahmad khan on Apr 24, 2015
i had bought 595 litre refrigerator with dispenser from goel electronics basti in august 2014. after 3 days of purchase a guy from customer care centre came for installation but he said its new model i don't know how to install dispenser system of refrigerator and i will send senior person for installation but no one came . i called at least 50 times to customer care centre but they only said we will look into the matter but nothing happened till date services of customer care are very pathetic they don't know about their own product...
Complaint comments Read comments Complaint category Refrigerators

Samsung - Complaint

User
 Goldy Raman Singh on Apr 24, 2015
Dear Samsung,


I have brought Samsung Galaxy core 2 dated: 23.01.2015. From 1st day in handset having voice problem during calls. I have many times service centre regarding my problem but they said handset ok. Now i am totaly frustated with core 2. Now i will go for consumer court and put a case to samsung. Because i don't have solution to reslove my problem..

Thanks & Regards
Surinder Singh
08283807743...
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - Tilt sensors not working

User
 Veer narayan on Apr 24, 2015
I have an Samsung galaxy tab 3 t211 and it games having tilting sensor are not working. I have been to you authorised service center 7 time but no resolution was made. SO plz show your attention and look into this matter . Very very very unsatisfied...
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - non availability of display

User
 hemantgirdhar on Apr 24, 2015
fully automatic washing machine top loading purchased in 2008.the display inlay not available since 2014. customer care and regional support center informs the non availability as a practice of the company not to provide part after five years of selling.machine is fully operational but without display difficult to operate....
Complaint comments Read comments Complaint category Washing Machines

Samsung - Washing Machine Demo

User
 AleemDude on Apr 24, 2015
I have purchased a samsung top loading washing machine on 18th april 2015 from a store at chennai, and the dealer said the samsung company will provide demo within 1 day for the machine operations, and for this the dealer has registered a request( ref no 8456281143) with samsung company. But the samsung company has not sent any service engineer to provide this demo till date and it has been 5 days are up since the date of purchase, i have also called samsung call centre several times to do the needful, but i use to get same response as usual that request would be resolved with in 24 hours. How can...
Complaint comments Read comments Complaint category Appliances

Samsung - Double door refrigerator 345 ltrs

User
 vranganathan on Apr 24, 2015
We bought 345 ltrs Samsung refrigerator in around 2011. The chillness is found very little. Very often the milk packets turn bad. Vegetables do not remain fresh even for a couple of days. We complained to Samsung. They promptly sent a rep. who could not do the job properly. A second time complaint also got the same reply as to nothing more can be done. After buying a frig for Rs.25000/-, if it doesn't work properly for 4-5 years, it is not right. Can I get remedy or should I go for new? Thanks for your help. Ranganathan...
Complaint comments Read comments Complaint category Refrigerators

Samsung - refrigerator samsung invertor model

User
 CHAND PARKASH WADHWA on Apr 23, 2015
Sir, We have lodged complaint on 19/04/2015 vide reference no 8460286003. The engineer visit on 20/04/2015 and asked that gas pipe will be replaced and when we received the gas pipe we resolve the perbolem. Now 5 days has been lapsed engineer not visit again. We have faced this type of (leakage of gas) second time within short duration i.e. purchase date of referigerator is 21/04/2014. We had LG refrigerator before this refrigerator and during the tenure of 12 years I have never any complaint of LG refregerator It seams that this refrigerator have manufacturing fault. So, you are requested...
Complaint comments Read comments Complaint category Refrigerators

Samsung - AVAILABILITY OF OFFERS GIVEN WITH A MOBILE HANDSET

User
 cherry629 on Apr 23, 2015
DEAR SIR / MADAM, I bought a new samsung galaxy A5 hand set from Samsung Store. At the time of sale, store manager committed me some offers coming with this handset with a expiry date of April 30, 2015. But when I tried to redeem these offers, samsung care executive told me that there is no such offers available with this set. I told him that I have a samsung printed leaflet but I did not receive any response from him. Kindly do the needful. Atul Sood 9653096532...
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - Picture Quality Problem

User
 chandakmanu on Apr 23, 2015
Sir I bought a 40inches LED Television (Model No. S-LED 40H5100) from Hazrat’s Vision at Laxmi Nagar, Delhi-92 on 29-07-2014. I made a compliant wide reference no. 8469095962 dated 11.04.2015 and a technician visited at my home to see the problem on 13-04-2015 and he found that the problem is in the TV display due to dust particles surged into the LED TV. After that he talked to his supervisor (Mr. Imran) and he said that display will be changed as TV is under warranty period. But I have submit request for change of complete TV set as warranty of display is valid only up to the original warranty...
Complaint comments Read comments [1] Complaint category TVs

Samsung - damage items

User
 Charles vs on Apr 23, 2015
hi sir, This letter is to the vasanth & co chairman regarding complaint issue in Kaveri Nagar Branch... i am Mr. V.S.Charles my address No: 26/66, Sathya Nagar, Little Mount, Saidapet, chennai-600015. Past 7 to 8 years i am purchasing a products in Vasanth & co in T. Nagar, Madipakkam, Saidapet Branches, List Of products Purchased in past Years: 1. Sony CRT 21" TV. 2. Whirlpool 1.5 ToneC. 3. Sony 32" LED 3D TV. 4. Goorej AC 1.5 Tone. 5. Sony 32" LED TV. 6. Sony 24" LED TV. 7. Roti Maker. 8. Sony 32" LED TV his friend purchased... 9. AC Blue Star 1.5 Tone his friend...
Complaint comments Read comments Complaint category Loans

Samsung - My mobile phone's screen is having a problem.

User
 Aditya Chinchole on Apr 22, 2015
My mobile Samsung Galaxy Grand 2 model no. SM-G7102 is having a problem with the screen.It is still in warrantee period, i bought it on July 12, 2014. It is in w It is an internal problem caused automatically. I visited Samsung's service center once. But they were unabled to solve the problem. After that they told me that some of the parts of your phone got damaged so it will charge Rs. 4000 to make it repaired or if we find some other problems, the maximum cost will be Rs. 10, 000....
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - About Refund My Gear Status

User
 ashfaques on Apr 21, 2015
Respected Receiver, I Am Aspak Shaikh Formaly Inform You That My Gear2 Was Found Camera Problem On 21.02.2015 And Have Submitted In Samsung Service Center On 25.02.2015 So That Care Manager Farooq Shah Told Me Have To Order That Part So 4 to 5 Days Required. But After That Period My Problem Not Solved He Told Me That Part Not Available In Company So Company Will Be Give You Proper Solution And Company Executive After 10th Days I Have Called Received By Company Employee He Told Me Your Gear Is Not Possible To Repaired Due To Part Availability And Your Amount 26500/- Will Be Refund...
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - LED PANEL NOT WORKING 2ND TIME

User
 milan mittal on Apr 21, 2015
THIS IS IN REFERENCE OF MY LED WHICH I PURCHASED ON 18/04/2014. AND MY FIRST COMPLAINT WAS LODGED ON 20/02/2015. AND THE PANEL WAS REPLACED. AGAIN IT WAS NOT WORKING ON 18/04/2015. MY COMPLAINT NO. IS 8462282245. YOU ARE REQUESTED TO KINDLY LOOK INTO IT AND REPLACE THE PANEL FOC....
Complaint comments Read comments Complaint category TVs

Samsung - not good working and bad behave

User
 hassan rahmani on Apr 21, 2015
sir/mam I beg to say that before three days i have submitted my samsung mobile in samsung service centre in chowk lucknow, there was versa chaurasya she told me i will call u after few mints and solve your problem.till now she did not call and did not solve my mobile problem, today she return my mobile in bad condition . I am not satisfied with that service centre Hassan Rahmani chowk lko Mob: 9935498066 hassanrahmanilko@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

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