Samsung Logo

Samsung Customer Care

Samsung India Electronics Private Limited

2nd, 3rd & 4th Floor, Tower C,Vipul Tech Square
Old Golf Road, Gurgaon Sector-43
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:1800 30008282
 1800 2668282
 +91 89 39 939899
SAMSUNG Head Office Address

Samsung India Electronics Private Limited
2nd, 3rd & 4th Floor, Tower C,Vipul Tech Square,
Old Golf Road, Gurgaon Sector-43,
Gurgaon – 122002 |
+(91)-(124)-4881234
+(91)-(124)-4881415, 4882122

Regional Office
More...
 
Go to Samsung:    Twitter  Facebook  LinkedIn  Google+  Youtube

Samsung Complaints & Reviews

Samsung - Samsung Galaxy Core 2 - Camera Issue

User
 Swapnilkls on Mar 5, 2015
I bought the Samsung galaxy core 2 from the mobile store at Rcity Ghatkopar Mumbai on 28th Feb 2015. After 2 days camera not open it showing message as camera failed. So first I visited the mobile store, they said contact to samsung service center they will provide the duo letter so I visited the service center and tell him the camera issue, the service center guy said, THIS IS KNOWN ISSUE THE CAMERA IS FAILED IN SAMSUNG GALAXY CORE 2 PHONE so sir after duo buy Samsung galaxy core prime. What the meaning of Its known issue. Why samsung not pull such handset from market. Its really bad as such...
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - Samsung Mobile Camera Issue

User
 pankajrajgwa404 on Mar 5, 2015
Maine Samsung ka Galaxi Grand 2 Ka naya Handset Dated- 03.03.2015 ko 15900/- ka khareeda jiska Camara Night me Sahi picture nahi le raha hai. Jiski complaint Maine dealer se ki magar Dealer handset badlne me 3000/- less kar raha hai pls solve this complaint nahi to mujhe mazbooran Consumor Court ka Sahara lena padega....
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - samsung laptop wifi problem since 3 months

User
 bhauraj on Mar 5, 2015
SAMSUNG LAPTOP MODEL NO.NP-N100MA01IN MY COMPUTER WIFI PROBLEM SINCE 3 MONTHS I AM ALSO CONSULT TO SAMSUNG BUT NOT STILL RESOLVE COMPLETELY.WHEN MY LAPTOP CHARGING OR CONNECTED TO DATA CABLE THEN INTERNET WORKS PROPERLY I AM ALSO CONSULT TO D LINK AND ISP(MTNL) BUT THEIR IS NO PROBLEM WITH CONNECTION SAMSUNG TELL ME TO SOME SOFTWARE WLAN PROBLEM BUT YET NOT COMPLETLY RESOLVE.I AM RECCOMANDED TO YOU PLEASE HELP ME TO HELP US TO RESOLVE THIS PROBLEM FAST AS FAST.THANKING YOU...
Complaint comments Read comments Complaint category Laptops / Notebooks

Samsung - REGARDING LED TV REPAIR

User
 sashisharma on Mar 4, 2015
RESP SIR, IN MY MARRIAGE I HAVE GOT ALL APPLIANCES IN ELECTRONICS SAMSUNG BRAND, EACH AND EVERY ITEMS WERE SEALED WITH UR PACKING TILL NOW I HAVE NOT OPENED ALL THOSE ITEMS . ITEMS ARE 1. LED TV 32" 2. WASHING MACHINE 3. REFRIGIRATOR DOUBLE DOOR 4. AIR CONDITIONER 2 TONNES ALL THESE ITEMS R TILL NOW PACKED WITH UR PACKING AND KEPT IN MY ROOM WHICH IS HIGHLY SECURED PLACE ...WITH THIS ...I BOUGHT MY LED TO CHENNAI ...ON DEC ...2014 ...AND I HAVE PAID FRIGHT FOR THAT IN TRAIN FOR BRINGING ...BUT IT WAS CARRIED ALONG WITH ME, , , , , SAFELY IN MY SEAT . THE CLARITY, THE SOUND,...
Complaint comments Read comments Complaint category TVs

Samsung - requirement of new mobile

User
 sridhar seshadri on Mar 4, 2015
Dear sir, I have purchased Samsung Mobile on 27/12/14, within 2 times time there are lot problems. Camera is not working getting camera failed. Ringing volume automatically gets to 0 level When out going is made the opposite person cannot hear my voice, they will disconnect & they will call to me then i will speech. When incoming is there automatically my speech will get dis-connected, the opposite person voice can hear from me, but my voice will not be hear by opposite person. In touch the numbers automatically gets larger. When i contacted your service center @Porur Chennai...
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - Complain in warrenty

User
 November on Mar 3, 2015
for our w.machin - we r ready to pay breakage part charge. But your Ahmedabad office service
centre people (Mr. Mayurbhai) demanding Rs:393/00. extra for their service, eventhough the
w.machin is in warrenty. Why should I (customer) pay ? in warrenty period.
If the problem not solved from your company till tomorrow, We will never buy SAMSUNG products further.

Niraj Shah....
Complaint comments Read comments Complaint category Washing Machines

Samsung - Samsung S4 GT I9505

User
 rsharavan on Mar 3, 2015
Dear sir/Madam, I have purchased samsung S4 GT I 9505 model mobile in singapore. Now I have problem in display and went to samsung authorised service center in chennai.Tambaram. But they have not taken up for service informing me that spareparts not available for the mode p[urchased and you have to do services in singapore only. I am not satisfied with the reply from service center people and I have not been informed such a services not available in inda when I purchased the mobile. Please help me in this regards....
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - Update for Android L in India

User
 Brahm Prakash Maurya on Mar 2, 2015
I have purchased Galaxy S5 after selling my Galaxy S4 and one of the reason that the Galaxy S5 is going to receive the Android L update. In India Samsung has released android L update for S4 a long back and there is no words about the S5. These days samsung is just busy in the marketing of it's new products and no words regarding the S5 update. Samsung should feel shameful for always forgetting their existing users for marking of their existing products. Its better if we purchase other mobile like Motorolla or sony as they always think of their existing Users first. Its nice to see that samsung...
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - amit sharma want 20 k for job

User
 rohitarskumar on Mar 2, 2015
hi this is rohit kumar. before few days i got a interview on the samsung service centre at noida sector 3 for engg. there are a manager name amit sharma he want 20 thousend rs for this job. what the hell is this kaise chor haramkhor rakh rakhe hai bizess k liye....
Complaint comments Read comments Complaint category Electronics & Appliances

Samsung - DISCLOSURE OF INFORMATION AND SENDING SOME UNKNOWN PERSON

User
 shiromani on Mar 2, 2015
I bought Samsung Ref. no. RT31YVMS in 2008. Since December'14 it is not working properly. I made a complaint in Dec.'14 one service engineer came and did something. it started working but not properly cooling. Again I made complaint and on 2nd Feb'15 Mr. Praveen a service engineer came on 2nd feb'15 and did some repairing and assured that it will be work properly. Again cooling was not there, Again I made a complaint and again Praveen came on 25feb'15 and told that one its part is not working he will bring and changed that. he did the same and charged Rs.913.00 After two days again I notice it is...
Complaint comments Read comments [1] Complaint category Refrigerators

Samsung - Over Heating Mobile

User
 Jayaprakash Pandu on Mar 2, 2015
I Had Taken Service Centres Also No Use. Mobile Over Heating & 3G call Will Disconnected automatically. Battery Will Down At End Of the Day. Battery Had Bulged. Charging Will No Do Fast. when I Had Taken Mobile From 7th Day Onward Iam Facing Problems. Went Show Room Also I Had Showed to them also Simply Go to Service centre they are Saying. Even I Had Taken INSURANCE Also But No Use Samsung Purchased Dealer Adress: Samsung Smart Cafe, A & M Retail PVt Limited, #8-3-948/949, Shop no:14, Yellareddy guda, Ammerpet, Hyderabad. Ph:040-65140003 Purchaser Details S.Jaya...
Complaint comments Read comments Complaint category Electronics & Appliances

Samsung - Faulty Smartphone

User
 kedar88 on Mar 1, 2015
I have buy Samsung Grand Prim Model Number: SM-G530H/DD on dated 21/02.2015. Invoice No: S14/1259 Amount Rs.13500. This phone works so slowly and it get hang during operation. Given specification is of 1 GB RAM but actually phone works like 500 GB RAM also during operating it heat like small heater. I need my money back, Kindly help me for same....
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - Issue regarding Service center and Phone

User
 suyashjain786 on Feb 28, 2015
Hi, I have Phone GT-S7262 H . It is under warranty period . Purchase Date is :02/06/2014 It is having power of batter drainage . Even If I charge it 100 %, Batter gets drained in 2 hours In that regards I went to your service center 4 times and they have literally harassed me . Every time they say problem is fixed but to my dismay problem was never fixed . They are just doing timepass and I must say very unskilled people for the job Service center address is : Atul, Shop no 19 &20, Sai Sanskul Appartment, OPP. Dhangar Baba Mandir, Kalewadi phata, Pune -411017 020-65200362 Please...
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - galaxy s4 update to lollipop but frequent crash

User
 pinku124 on Feb 27, 2015
I have recently updated to lollipop but my mobile is getting very slow and following are the issues i am facing while operating mobile after upgrade 1. Frequent crashing to touch wiz home and restarting 2. Mobile is not getting connected to laptop or pc 3. Battery drains too fast 4. Applications crashes very frequently to home screen 5. Wallpaper changing to default 6. Key board crashing while typing Please Reply and give feed back what should be done.. Should I wait or Rollback to Kitkat version Or new firmware correcting this errors is going to be updated soon?...
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - Samsung Galaxy Duos 2 S7582

User
 prakash ashokkumar solanki on Feb 27, 2015
Dear Sir, There is a major error comes while i downloaded a application. now i can not open my menu from mobile. it seens only page which i sent you following. nothing than it open. so sir i would like to resolve it soon. please help me. the link below only seen. Webpage not available The webpage at http://knoxupdate.com/?data=zRvn40OMIt_8cqFtbwoKXXmcgAhlCiGtKO1l6lSptqzbcboUSZl5Vlmih7LJH_Ruki3OPkO6g1kLQGiG5RKJWRYvp1XGdguT-RJ3ifDoCr9NtNxQypSaBOLemYgS2ffhsTK638b7yoOwTSRWddjJXvGxUS3UJqiYTply8woXdFkdJUUhxCrVCq2EJZrR272Y9k_32b56OoZpnpVtFLmsCsKijedJdqpjtjTaqxUHmyYnN1xaE0HqxH-brdmu9EXDRnXHPOJ8DMApFA9_qfvHLSFQAp...
Complaint comments Read comments Complaint category Mobile Handsets

Samsung - regardiing speaker of LED

User
 sbisuresh1 on Feb 26, 2015
Sir I bought a samsung LED Sr no, H01A32NF728120R Model no. 23UH4003 on 26-10-2014 from Talala gir, district Junagadh Gujarat. There is problem of speaker. Its sounds cracks . I tried on external media but its sounds still is not good. Therefore, I request you to change the speaker of my LED and do the needful....
Complaint comments Read comments Complaint category TVs

Samsung - Problem in Samsung LED TV

User
 5354 on Feb 26, 2015
I purchase above mentioned TV on dtd 20/10/2013 from Patel Appliances Ahmedabad but recently problem occurred in TV that screen became dark but audio was ok I complaint to Samsung service centre and person from centre came and examined TV and told that panel is required to be replaced and will be costing about Rs.22000.Now here I will like to tell that when my TV is about 1 yr and 4 month old such type of problem occurred and for that I have to pay Rs. 22000 against my purchase cost of Rs. 61000 is not viable.Hence you are requested to look in the matter and resolve my problem without any financial...
Complaint comments Read comments Complaint category TVs

Samsung - The quality and the cost

User
 dipty.b on Feb 26, 2015
I, Dr. Dipty Bohora - Patnaik, W/O Maj. S.R. Patnaik, had registered with samsung customer care for change of my refrigerator gasket. The request for the same was made on call, on saturday, the 21st february 2015. Ref no. is 8472474401. Model no. of the refrigerator is RT26FCTR1/CTL/2012. The serial no. is R0084PAC200057M. Their so called engineer reached today, that is, the 26th of february, for changing the gasket. The so called new gasket was torn at atleast 5 different places. The company is charging exorbitantly high for these gaskets. I was informed that the cost would be rupees 2, 613. Why...
Complaint comments Read comments Complaint category Refrigerators

Samsung - Having issues

User
 pricool.darshini@gmail.com on Feb 25, 2015
Hi Samsung team,

I had purchased a 40 inch SAMSUNG LED TV (model 40H5100) from Samsung Plaza located at Chromepet Chennai Tamilnadu India.

I saw a black spot appearing at the screen and complained to the store where I bought the TV. They then came home and did a service. It all looked good until today when I started seeing the black spot again.

I highly recommend that you take this complaint immediately into consideration and provide me another TV of the same model...
Complaint comments Read comments Complaint category TVs

Samsung - LED TV malfunction for same defect thrice in a span of 13 months

User
 shashikumar9004 on Feb 25, 2015
My 32inch Samsung LED TV has a defect with Display Panel, which was resolved twice in an year within warranty, soon after the repair it was diagnosed to be damaged thrice within 2 months of repair. This clearly is a substandard service from Samsung. I have already complaint in service centre for the same, however they are saying we cant do anything and it has to be repaired again at a cost of 16000.00 INR approximately. Does that means i should be prepared to spend 32000.00 anally for repair of a product worth 32000.00. The product is still lying in the service centre at Patna(Bihar) Please...
Complaint comments Read comments Complaint category TVs

Share this page with others

  
  

Recently Discussed

11 hours 48 minutes ago
Samsung
Infringement of refrigerator bucket
16 hours 19 minutes ago
Samsung
Samsung Mobile Camera Issue
2 days ago
Samsung Refrigerator
replacing compressor
2 days ago
Samsung
Phone Screen Blackout
3 days ago
Samsung
DISCLOSURE OF INFORMATION AND SENDING SOME UNKNOWN PERSON