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Samsung India Complaints & Reviews

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Samsung India reviews & complaints page 115

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A
adilb
Jul 2, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
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Samsung A21s

Address:1253, 1253 u.e 2

I have purchased Samsung A21s on 2 Sept. 2020 by this date till now I faced many problems day by day reached to customer care but there also I am not satisfied I only want now to replace my phone because I faced many mentally harassment and financial harassment I hope you would response. And according to law also you have to compensate for these harassment which I have faced in last 10 months. Thank you
Phone no. [protected]...
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ASIF NADUKKANDY chokli
Jul 2, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Touch

Address:Chokli

Display shutter not working...
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Sunilsaxena009
Jul 2, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GST Invoice Issue

Have recently purchased a crystal 4k TV from the Samsung Shop mobile app order #[protected]. This was a company purchase with a GST invoice being requested for. We provided the company name, gstin and propreitor details at the time of placing the order.

When we received the invoice from Savex it did not have the company name we provided instead was created under the first and last name which cannot be submitted for any gst...
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N
naveenmathew
Jul 1, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung M31 Sudden Patches in Display and covered all

I have purchased Samsung Galaxy M31 on 20/09/2020 from Amazon after I used 8 months now I noticed sudden patches on display and it's covered all and I can't able to use my phone. I went to my nearest Samsung service center Kattappana, Idukki, Kerala state and they told me it's not cover under warranty but it's look manufacturing defect because there is no scratches or cracks in display this issue happened from inside of the display .I spoke...
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H
Hemi samsung
Jul 1, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Galaxy M31 under warranty

Purchased on 28March 21-there is leakage of liquid on the right hand side of the screen is increasing day by day but no damage on the screen.

This has started suddenly with small blue patch on the middle of the right side screen corner.

Photo attached herewith -accordinglyg this is covered under warranty.

Unable to upload the photos due to size restrictions -contact me on mobile no. [protected]br...
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H
Hemi samsung
Jul 1, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Galaxy M31 under warranty

Purchased on 28March 21-there is leakage of liquid on the right hand side of the screen is increasing day by day but no damage on the screen.

This has started suddenly with small blue patch on the middle of the right side screen corner.

Photo attached herewith -accordinglyg this is covered under warranty.

Not able to upload photo due to size restrictions. If you send me email id I can send the...
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G
Gokulraj-1992
Jul 1, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air Conditioner not working

Address:No.1721, Dr.Ambetkar street, Gerugambakkam, Chennai-600122

Hi sir/madam,
I have purchased last month samsung invertor ac in sathya show room chennai porur. An installation they can send junior engineers to fix ac. They are installed not properly. They are fixed ac after 20 mins water leackage has been occured. Then again they fixed problem. After one month usage ac cooling not effective and produce noice also loud.. I had complaint to book 1st free service via customer care they are taken...
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Rohit Bibate
Jul 1, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replace product

Address:Pune

Dear Samsung care team,
Firstly, I would like to thank you guys for making life easier by providing service.
Recently I have purchased a Samsung M31 Mobile from a nearby store, and the bill is attached in the mail (Pic - 1). First 4 days the mobile was working fine. On the 5th day, the mobile camera and mobile process become very slow. Camera Issue - while capturing images getting blurred, it cannot auto focus.I informed...
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A
abhishek1709
from Ghaziabad, Uttar Pradesh
Jul 1, 2021
Jul 14, 2021
This thread was updated on Jul 14, 2021
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AR12TG3BBWK - Product Features not as advertised

I'm Abhishek, and I bought this AC from Samsung app under order ID [protected]. This AC was advertised as having Auto-Clean and Good Sleep feature. When the product got delivered to me and was unboxed, I discovered that these features are not available in this AC, and called up customer care. They told me to wait till product installation, and feature is available and will be explained by technician. The technician post installation denied...
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Kumari Sweta Srivastava
Jul 1, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Software update problem in A21

I bought Samsung A21 mobile phone. After 4 month, speaker was not properly working. I showed the phone in a service centre in Lalpur, Ranchi. They said that they will update the software. They took 3 days just to update the software. After that call, message and internet function was not at all working. I want my mobile in working condition or a new mobile....
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Khaja Noroddin
Jul 1, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung M31

Address:Radha krishna niwas near, our lady of candelaria church sasmollem baina Vasco-Da-Gama ,Goa 403802

I bought New samsung M31 mobile phone on June 12, 2020.And on May 25 2021, the phone was getting switch off automatically, i visited the samsung shop from where i purchased the phone their technician told me it might be software problem then after 2 hours of waiting he told me my phone battery is damaged .He told me to visit the samung service centre because my phone was in under warranty. Then from the service centre, firstly they told me...
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M
mohd siraj mahagavin
Jul 1, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
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A7 tab defect

I have raised a request for return and exchange policy, as my A7 tab which I purchased had a defect, I immediately complained with pic of opening the parcel and a defect in product, without wasting time, as it was for online classes, school purpose, but sadly the service and your return policy is a pain, and taking hell lot of time, I want a higher authority whom I can complain, or I should go to consumer court, response immediately.
I...
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A
abhi12345@
Jul 1, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint on the Samsung Galaxy A32

Address:haryana

I need my Samsung A32 model replacement or refund from this...please help my problem from my issue because i have contacted so many times to Samsung customer care and service center have been tried.So kindly help me for this problem i am irritated with this problems....
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D
devan1412
Jul 1, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Led tv- table stand not provided

I have purchased led tv 32TE40Ffrom Flipkart. The description says that the tv table top stand is not provided in the box and will be provided at the time of installation. But the engineer says that I have to pay an extra amount for the table stop stand.

What is this? A tv without a stand??

Please resolve this issue...
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Ramannarang
Jul 1, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding new Refrigerator not working

Address:Flat 309 Tower 5, MOTIA HEIGHTS, DHAKOULI

Kindly immediately arrange to send some one for Refrigrator issue as as Attached Pics of Refrigrator of Samsung is not working all of sudden
This is hot season when No one can live without the Refrigrator sir

Kindly on High Priority get the Needful Please

Regards
Raman Narang...
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Sathishkumar.bsk
Jun 30, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Avoiding Warranty Misguiding and Unprofessional Service

Address:258.1, First Floor, Avarampalayam Road, (Near ICICI Sbt Bank Branch) New Siddapudur, Coimbatore, Tamil Nadu, 641044

I bought Smasung Galaxy M31s on 21.01.2021 through Amazon. On 28.06.2021 night, there was a small purple patch that appeared on the screen. The next day morning I took the mobile phone to Samsung authorized service centre in Avarampalayam Road, Coimbatore. I was given appointment token for today afternoon (30.06.2021 &1.00 pm to 2.00 pm).
On meeting the service person I told about the issue and the the service person told that the...
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Bhaskar Alladi
from Chennai, Tamil Nadu
Jun 30, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
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Merchant cash back not received

Hello

I purchase a Samsung refrigerator model RT34T46324R on Feb 27th 2021 and total cost was Rs 33, 100. As the dealer insisted that i go for a no cost EMI option using ICICI credit card to get a cash back of 10%, i went for that. Dealer also confirmed that that there will be interest charged by the merchant (In this case, Samsung India) but entire interest charged will be returned as cashback anytime between 3 days to 3 months....
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Chiranth Nandi
Jun 30, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
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Mobile Handsets

Address:2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002

Hello. Samsung phones have always been reliable when it comes to budget Android smartphones. With that credence, I had purchased Samsung M30s on the 29th of September, 2019 from Amazon. Recently, after the Android 11 and OneUI 3.1 software update, there have been a lot of issues with the phone.
First thing, just seconds or a couple of minutes after connecting to WiFi / Data, the phone switches off automatically. If you don't turn...
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hameed8220
Jun 30, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile service in service center bluffing customers

Address:Kakatiya Nagar, Mehdipatnam, Hyderabad, Telangana 500028

Hello

I have the charging issue for my samsung M51 that is under warranty period.i have visited customer service center nearly 5 times. Everyone they will say there is no spare part to repair and come back in 7 or 10 days. They made me to visit their service 5 times within last couple of months.

When I asked to take order or give me acknowledgement that spare part is not available they denied everytime. They...
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Vickycj
Jun 30, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
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Defective Refrigerator has been sold

Address:Old No 110 New No 48/1, Ragavan Street, Jaya Garden, Perambur, chennai

Hi, I am Vignesh from Chennai, kindly note I have bought a Samsung refrigerator in the year 2017 and it was running well for 3 years after that it started to give trouble and we informed the customer care and the technician arrived and informed us that the board need to be changed and we have also changed it twice or thrice within 1 year with around big cost and recently again refrigerator is not working and we have called customer care for...
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