Samsung India Complaints & Reviews

I wish to file a complaint concerning the abrupt behaviour of Technician and guard at your Samsung Mobile Service Centre, Branch-Rajkumarganj Mirzapur Darbhnga Bihar.
I visited to the branch for Pick up my repaired mobile After service center call. when I wanted to In the Center 01pm, I found that the gate was closed. I requested to let me in but suddenly the guard started screaming at me. He treated very badly with me. Secondly the...

Been Mailing someone called - Janki

I have not got any call or update anyways... Please note:

1 - We were all told all thru that there was a water input from outside hence the part got damaged.
2 - I spoke to the engineer who came to my house today and I place on record that I have made a video recording of this. They are clearly telling me that the water leak was from within and not from out.
br...

I have bought an Samsung S21 Ultra on 20th Feb 2021, none of the offers that were shown to me before purchasing the device were made redeemable for me. I was shown a bundle offer of Galaxy Watch and Buds, it wasn't given to me. I was shown an insurance offer which said I'll get insurance for 2 years which costs around rs.7999, but I wasn't given that too, when I tried to contact servify team, they insulted me and said that if you wanted insurance...

Sir, on dated 09.05.2021 a complaint registered for replacement of refrigerator Samsung 192 liter, vide complaint no. [protected] through mobile no.[protected] and I have already been so many calls to the customer care of the company, but no satisfied answer receive with them. the problem not resolved by the company/dealer. sir i want the replacement of the refrigerator as soon as possible. My mobile No. [protected], [protected], [protected]...

I have purchased a samsung refrigerator in 2014 (Details mentioned below). The fridge has stopped working, and i came to know that there is an issue with compressor.
I have lost invoice copy and warranty card. I have already tried to get the copy of invoice from dealer, but couldn't find. I know, it's a mistake from our end. But, samsung customer care & their technician both have confirmed that they have all the details (Incl. Purchase...

Respected Sir
I want to draw your kind attention about the subject of "poor customer care service" of samsung
smart tv. They told me that they will come installation within 2 days but now it has 4 days to buying the smart T.V. They are postponing the installation by tomorrow. Therefore
I kindly request you sir please take an action properly as soon as possible & solve my problem. For this I will be eternally grateful...

My new AC installed in February 2021, but not working at this time....

Already explained More about these issue after updating my M3o s i got Restart error after 6 month they told this board problem i have complaint more than 1 times ..There is no response from Samsung Customer Care. i am go to nearby service center and told that claim id customer care side told we will forward supervisor call but they do it more than 5 time i will report . as below i forward my complaint mail.

Automatic restart...

I m very tense because I purchased Galaxy m 31 phone.it is manufactured defective. So please return or replace...

My mobile has defectpower/overheat while whats app video call within 10 to 15 minutes and it gets stopped.I visited samsung centre jammu twice on 220621 and 240621 but they are unable to resolve it. The set is within warranty.As such it may be replaced and the old set may be kept for research work.I am not in a position to visit your centre of and often.
With regards
surinder kumar raina
mob no [protected]
mob no[protected]...

I had purchased Samsung F12 device from flipkart on 7/05/2021. From beginning I am facing problem in my phone charging.It show me cable charging instead of fast charging.Then I visited to Samsung Authorized Service Station they checked my phone and told me that your phone has a water damage but my phone doesn't came in contact of water or any liquid substance.Then I called customer care to complain about that particular service Station and...

A 31 mobile purchased on 21/07/20. In first week of june it was found that it is not chaging. Repaired by contai seviving centre. But very next day once again not charging. Deposited the phone at Sandha Mobile, Belda, repaired by contai service centre and delevered to me on 30/5/21. But on 29/5/21 it was found that it is not charging. How 3rd class your service centre is and how 3rd class your phone quality is. Within 1 yr it is not functioning....

Respected sir,
sir i bought a Samsung curd master refrigerator model no.04BK4PBNA00859B . in SOWNDARYA SHOPPE ( A UNIT OF SRI RAMA MARKETING ). dR.NO.96/8, main raod, NARASANNAPETA.SRIKAKULAM DIST. AP..contact no. [protected]. your company giving an scheme is upto 20% additional cash back ..when i bought the item iam asking the scheme offer they will be told iam giving a gift for instead of scheme sir...but till today they will be...

First Name : Rahul
Last Name : Kumar
Email Id : [protected]@gmail.com
Contact Number : [protected]
Request type :
Product Model Number : Samsung J7 Max and J7 prime
Product Serial number :
i would like to inform you that, by 3rd May of this month i went to Samsung care Tinsukia 786125 (Name- Dharam's mobile, location TDA plaza)
to replace my mic.
then they informed that to fix...

Mr. SUNIL KUMAR, from samsung service centre located in 1st flr, 2nd line beach, george town, chennai-600001, Tamil Nadu, is behaving very rudely and in a abusive manner to the customer (myself), though i was very polite. I didnt expect samsung will treat me in such a bad manner, very disappointed with samsung recruiting such unprofessionals....

I have given complaint about my new Samsung qled TV on 21 may, today 26 the June there is no proper response from service center. No body is telling the status of this particular complaint no....

My handset of model Samsung A31 was suddenly recognised with the problem of non charging few days back, thereby I found it preferable to submit it to the nearest service centre to repair it, My phone was left with 1 month of warranty, I handover the phone to them, after enquiry they informed it was due to the leakage of some liquid and thereby they considered it to be a physical damage but I couldn't find anything, there was no physical damage...

Please find the following details along with my concern.

First Name : Alok
Last Name : Joshi
Email Id : [protected]@gmail.com
Contact Number : [protected]
Request type : SAMSUNG Galaxy Z Flip Model No. SM-F700F/DS Quality Issue
Product Model Number : Model No. SM-F700F/DS
Product Serial number : R38N4001M7E
Job Sheet No. : [protected]

My friend a resident of Dubai...

I purchased Samsung mobile Galaxy M31s in month of Aug2020 using ICICI Bank Debit Card and was supposed to get Rs.1000/- cashback for this transaction within 90 days of purchase.

Till date I have not received any cash back.

After repeated requests to Samsung CEO (e-mail) and Support Centre still no action.

Ticket No. 1994964 and so on till. ...Last Reference No. [protected]

Kindly...

Hi Sir,
its regarding my TV repair, am not getting adequate response on my service request No [protected].

every day I am being told I will be contacted shortly and your repair will be fixed by today, its almost been 7-8 times

request your kind attention on this.

thank you
Narendra Kumar Sahu
Mob [protected]...